Did you download the combat tutorial? if so start the client - log in and download the game from there. hope this helps.
Same for me. However I can install and launch the full game via the same launcher that comes with the combat demo.I bought the Mercenary Edition on the 28th November 2014 but there is no option to download ED 1.00 from the Elite Dangerous Store, it's still 'Processing Pre-Order'???
Yeah. If you ordered a boxed copy that was delayed you should have an E-mail with a serial number.Where did the serial number come from? By email?
If you have the launcher for the tutorial installed, there is a selecter at the bottom of the window that switches between the tutorial and the full game. If you select the full game, the "Play" button changes to "Install". At least it did that for me, and I was a purchaser of the Mercenary Edition.
Yeah. If you ordered a boxed copy that was delayed you should have an E-mail with a serial number.
Seems like most people can log in via Combat Demo and do it that way but it won't let me. I get an error at login attempt.
I can't even see a selector![]()
There was an update to the launcher recently. I can see the download for it on the account page https://store.elitedangerous.com/usd/customer/account/
Maybe give that a try? I had been getting the same error as you until I reinstalled the launcher a few days ago.
I also reinstalled the launcher a few days ago, perhaps that is the difference.
For future reference, you should be able to see "Elite: Dangerous - Mercenary Edition" in the "My Downloadable Products" section.
I ordered a copy for my brother and although the order still says "Pre-order processing" the download is available.