I think players' hardcore/casual nature exists on a spectrum, so it's not that helpful to aim at one end or the other.
WoW lost me when it became narratively feeble. The accessibility of the content was neither here nor there. It was the quality of the content (both "easy" and "hard") that mattered.
(the ongoing subscription in a world of good games becoming free to play didn't help)
edit: the ideal game would be like the English language: rich, varied, a day to pick up, a lifetime to master (and only if you're exceptional
)
WoW lost me when it became narratively feeble. The accessibility of the content was neither here nor there. It was the quality of the content (both "easy" and "hard") that mattered.
(the ongoing subscription in a world of good games becoming free to play didn't help)
edit: the ideal game would be like the English language: rich, varied, a day to pick up, a lifetime to master (and only if you're exceptional
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