I'm not part of this effort to change the politics. My install crashes, when you run play elite dangerous. It's not drivers, it's not my GPU, I have a brand new quad core CPU and more than enough memory to run this. It's their software, which a forum member identified as the problem on January 10th.
Customer support told me almost two weeks ago they'd email me when it was fixed.
Good luck in waiting for a response...from anyone.
I'm sill in it for the long haul, I believe in the idea. But the lack of response smacks of Narcissism at the highest levels, where mistakes are not acknowledged, admitted, and taken care of, for paying customers, as a whole.
Some lucky few, have gotten some support, but once it was discovered that it was not on my end, that was it.
Good luck with the politics, I'm predicting no answers, no refunds, low player base morale, and new customers coming in, looking for the experience advertised but not delivered on all the videos we've all seen.
OBE, indeed.
I can't imagine how a company with 240 employees can not have people other than Michael here giving answers. Certainly their rep is swirling in coriolis fashion among many of the players here.
This might still be saved with some transparency, and honesty. Essentially we are all paying to play as bugtesters. So be it, let us know what needs tested, and we'll test the hell out of it.
Right?
