In my own experience, it's usually the employers which notice first. A backup cluster going wild at odd times, weird spikes in the throughput, printers being commanded to spam, usually by recently let-go associates or security teams having a laugh.
This one comes to my mind:
Thank you. I'm sure your team worked hard at this, working out what was going on and then stopping it.Thanks for your patience everyone, we understand that a number of you experienced intermittent service over the weekend. The outages were caused by an automated attack on our game server which affected a small number of our servers, but the online team worked over the weekend to ensure that our servers remained online. We have also managed to track down the source and the player responsible who has now been banned from the game.
Service should now be restored to normal - thanks to everyone who reported problems to us during this period.
Embedded OS security is the worst, damnable printers running unpatched version of XP or ancient linux distros. I've stopped caring though, there only so many times you can push that rock uphill with the CIO.
It's like a BOFH fan convention in here.
Also someone should have told the Mods, but they seemed as much in the dark as the rest of us.
Mods have one responsibility. To watch over the forums. They are not FD employees not do they get access to any extra information that we plain old forumites get.
Thank you. I'm sure your team worked hard at this, working out what was going on and then stopping it.
However, we spent the weekend suffering from Mushroom Syndrome, which is never nice and could so easily have been avoided had someone spent just one minute posting to the bug forum. "Sorry, we're suffering a DDoS attack on our servers. More later."
Having the Server Status page saying that the servers were "OK" when they patently weren't didn't help (more mushroom feed anyone?). Another minute spent updating the Server Status page "Mostly OK (DDoS attack under way)" wouldn't have hurt either.
Also someone should have told the Mods, but they seemed as much in the dark as the rest of us.
Hi guys. Server guys are aware of the issues. Working to iron things out now.
Hi everyone, just a quick note to say sorry about the intermittent outages this evening. Thanks for the feedback and your messages, will come back with more information ASAP.
You may have seen my apology yesterday? Still waiting on more information. Sorry there are still issues.
Thanks for your patience everyone, we understand that a number of you experienced intermittent service over the weekend. The outages were caused by an automated attack on our game server which affected a small number of our servers, but the online team worked over the weekend to ensure that our servers remained online. We have also managed to track down the source and the player responsible who has now been banned from the game.
Service should now be restored to normal - thanks to everyone who reported problems to us during this period.
No need to worry, not quite as black and white as that. Nothing to worry about at all.
Ah, IT Admins - never let an opportunity slide to dust off the old horror stories do they? It's like a BOFH fan convention in here.
There's a number of armchair-cyber-warriors posting in this thread ... guys - you made my morning![]()