True, from a purely development point of view. But what's dismayed many people here, as has happened many times before, is the apparent lack of forethought about how the community will react to a given decision. FD do the same thing time and time again. It's baffling. That's why I, and others, describe these things as fumbles or PR disasters.
This thread's very
existence demonstrates it to be such.
Anyone who reads these forums, even the occasional skim, can't have failed to notice the number of "minions", "NPC buff" or "AI improvements incoming" threads and posts that have increasingly appeared here over the past couple of months. SJA's designs and the in-house build she mentioned a few times are hot topics and have been for a while. Whether it was right for her to be discussing non-public code in this way can be argued, but the genie was out of the bottle. Players were excited by it, talked about it,
anticipated it.
It should have been obvious to anyone that there would be some sort of negative reaction if this build was held back, even temporarily. And yet no attempt seems to have been made to pre-empt or damage-limit the situation. OK, so we're not privy to the internal machinations of FD, nor should we be. From a community perspective it's not really relevant. What's relevant is that a decision, whether long-planned or spur of the moment, was made that was pretty much
guaranteed to provoke a negative response from a significant portion of the game's fanbase.
Yet absolutely zero effort seems to have been made to avoid it. Again.
And, if true, that right there
is the crux of the problem. If you're not going to give your PR team advance notice of something that's absolutely certain to set a fire under the community, then why have a PR team at all? Granted SJA's angry and now redacted tweets were a out-of-band problem that nobody but SJA could ultimately control, but even they didn't come from nowhere. Someone somewhere made a decision that's had two outcomes:
- SJA has been moved between sub-projects.
Whether this is an effective promotion, demotion, sideways transfer or defenestration doesn't really matter. That's between her and her employers, and if individuals within the community feel the need to sympathise with her obvious distress then that's a personal thing that's only really tangential to the development of ED and not something a PR team need be involved in.
- A much anticipated code change that apparently improved the game's AI, and definitely fixed two long-standing AI bugs, has been delayed.
Perhaps for a few weeks, perhaps indefinitely, we don't really know. But delayed nonetheless. And that is very much a PR problem, of which someone should have tried to take ownership before the news broke via uncontrollable channels and the crapstorm began.
Would any such effort have made a difference? Maybe, maybe not. Is there a chance it could have been handled really badly and made things
worse? Absolutely, but that's no excuse not to try. That's what many of us on these forums have a problem with. It's this lax, "do it now, fight the fires later if at all," attitude that comes across in almost every significant decision FD makes.
It's not possible to appease 100% of a community all the time, especially when you have bad news about a much-anticipated feature. It might not even be possible to appease more than a small percentage. But to give the impression of having not even thought about it? Or, even worse, thought about it but dismissed it? That's just insulting.