Means that
a) stop playing/scanning because the data are generally lost
or
b) continue playing/scanning because the data are safe, but the data will only not shown correctly?
Please let us know. Thanks
Last edited:
News Exploration data server upgrade
- Thread starter Zac Antonaci
- Start date
- Status
Means that
a) stop playing/scanning because the data are generally lost
or
b) continue playing/scanning because the data are safe, but the data will only not shown correctly?
Please let us know. Thanks
I don't see that anything has changed since the data 03/10-05/10 was lost in the update. From reading what the other players are experiencing, Im glad iv been parked up since b4 the update.
What is the point of continuing to scan system, when the next day, these scans are also missing. Im staying put until it's resolved!
I know that the FD team are working hard to resolve ALL issues, but PLEASE give us some indication as to whether this 'missing data' is lost forever...then we can move on!
What is the point of continuing to scan system, when the next day, these scans are also missing. Im staying put until it's resolved!
I know that the FD team are working hard to resolve ALL issues, but PLEASE give us some indication as to whether this 'missing data' is lost forever...then we can move on!
Your are a lucky one. Me are far away from the bubble (15000 ly) and this problem is an total Showstopper/Gamebreaker for me!
Last edited:
Is why Iv not scanned anything or moved from my position since Monday night...
...unfortunately I don't do pewpew, so i quit the game & come on the Forum's to complain about it! - forum word checker won't let me type '.....'
Last edited:
I just tried to create a ticket on that. After making all necessary entries and hitting the 'create ticket' button I just get sent back to the 'select a product' screen. No confirmation message like 'ticket created', ticket ID or somesuch. I also don't get an email on this.
Is this normal?
Is this normal?
Did you log in to your account before hitting the 'create ticket', it took me a few mins to get to the create ticket section
That's odd. I can write ****** without any problems at all...
I am logged in and seeing this page: https://support.frontier.co.uk/topic.php#
Brett C
Frontier
Let's not ride that edge now.
Scanned another 120 systems tonight logged out logged back in and checked so my primary ns detail scan shows not the honk scan with the other stellar bodies
Except the bh systems I visited both the primary detail scan in the bh and all honk scan stellar bodies show as well.
Odd behavior
- - - Updated - - -
Scanned another 120 systems tonight logged out logged back in and checked so my primary ns detail scan shows not the honk scan with the other stellar bodies
Except the bh systems I visited both the primary detail scan in the bh and all honk scan stellar bodies show as well.
Odd behavior
Except the bh systems I visited both the primary detail scan in the bh and all honk scan stellar bodies show as well.
Odd behavior
- - - Updated - - -
Scanned another 120 systems tonight logged out logged back in and checked so my primary ns detail scan shows not the honk scan with the other stellar bodies
Except the bh systems I visited both the primary detail scan in the bh and all honk scan stellar bodies show as well.
Odd behavior
Let's not ride that edge now.
For me it's more important: that could we have please an update about the situation?
Like i mentioned before: This is an absolut Showstopper/Gamebreaker for me!
Last edited:
Last night everything seemed fine. I just logged in and I have the same problems: Most of what I scanned 17 hours ago is now unexplored. The system I'm in is only showing the last body I scanned as explored whilst all the systems I visited are now only partially scanned or not at all. I'm out of the game now until it's fixed. I'm several thousand light years out so I can't just get on with something else like trading or whatever. This is dragging on too long now.
Maybe the tickets are stored the same way as exploration data
I be done some testing at Sag A* today. Seems that only the last scanned object is marked as scanned after restart - and only if you jump to another system before quitting. Bodied not detail scanned are forgotten it seems.
I'm just going to head back to the bubble and just honk, jump and scoop. If the data is lost I'll take it as a loss - and never go exploring when a big release is due in future.
Frontier should stop letting marketing dictate their release schedule IMHO
Hi hope they do fix this problem because when I read the FAQ on the support page, this is what I read:
---
Can you help recover my lost exploration data?
Unfortunately we are unable to return any exploration data that you may have lost under any circumstance.
Please open a ticket with our customer support team who may be able to help you return the value of your exploration data.
---
Does this mean I have to rescan all the systems again in order to get my name on the systems I have previously scanned?
If that is the case, then I am glad I installed Capatin's Log so that I can find the POI systems I found on my travels again; Especially now the search function works perfectly in 1.4.
I know I will definitely visit two POI's again, like this one:
---
Can you help recover my lost exploration data?
Unfortunately we are unable to return any exploration data that you may have lost under any circumstance.
Please open a ticket with our customer support team who may be able to help you return the value of your exploration data.
---
Does this mean I have to rescan all the systems again in order to get my name on the systems I have previously scanned?
If that is the case, then I am glad I installed Capatin's Log so that I can find the POI systems I found on my travels again; Especially now the search function works perfectly in 1.4.
I know I will definitely visit two POI's again, like this one:
Hi Zac,
Thanks for the update and clear advice to stop exploring. Here's hoping the team at FD finds a fix soon.
Cheers.
Thanks for the update and clear advice to stop exploring. Here's hoping the team at FD finds a fix soon.
Cheers.
Still broken for me. Logged in about an hour ago rescanned system for fourth time (main star was already scanned, woohoo) and logged out. Just logged back in now and main star unscanned and one blacked out planet showing (out of three planets).
Agree with previous comments. It's not like I can crack on with anything else when I'm 18KLy out other than CQC which I have absolutely no interest in, so it's a gamebreaker for me as it stands.
Appreciate the update but this has taken too long IMO.
Agree with previous comments. It's not like I can crack on with anything else when I'm 18KLy out other than CQC which I have absolutely no interest in, so it's a gamebreaker for me as it stands.
Appreciate the update but this has taken too long IMO.
Last edited:
- Status