2.1 Is About to Hit Live, they're on Launcher QA!
It sounds fun to me, just smaller bits of gameplay surrounding activities that are small bits of one bigger experience.
The base player transport is to be a thing, (not sure if AI plays a role here), has we are not locked to our ships yet to our character.... I suspect what's to happen is player organizations setting up services that will be needed around the game universe, this is one of them. However seems to be more roleplay immersive than anything else. But it's one Career option on the game, a real one, reputation system, seats, medical treatment, flight attendants (AI or Player), oh yeah, and drinks.
After all you're going to be inside a ship for God knows how long until reach your destination.
And this is where we part ways, you're looking for a plain space simulator, i'm more into the whole bits and pieces that let us have complete different gameplay experiences that do not involve Piloting Ships or even Owning them.