Hi everyone,
In light of recent issues relating to the way a small collective of players have been approaching and targeting specific private groups and other community events such as charity livestreams, we wanted to reinforce an important part of the existing rules regarding in-game harassment that every player agrees to when creating their account.
We wanted to reiterate some examples regarding the rules of Player harassment. If a player has been blocked from a private group, or a group/individual has taken every step possible to remove a player from their gameplay, then attempting to circumvent this in any fashion is a serious offense and action will be taken accordingly. Attempting to re-establish contact with an individual who has blocked a player through secondary accounts or other methods of attempting to evade the block are against the rules. Action can and will be taken against both the accounts in question and the main accounts of players that we deem to be harassing players through this method.
In addition taking action such as seeking out and targeting specific players purely for the purpose of being disruptive, to cause offence, or to upset players within the community can also be considered harassment. A perfect example of this is deliberately attempting to disrupt public livestreams such as the charity ones mentioned before. This includes, but is not limited to, the capturing of footage and releasing it publically in an attempt to create upset or gain notoriety through the actions listed above.
We have previously stated, and it remains true, that Frontier are not able to manage group specific rules. Players considered to be breaking these group rule sets as established by group moderators should be removed from those groups by said moderators. In addition, running a livestream in Open does invite the potential for players to approach and impact your gameplay and running a livestream in which you are declaring war on another group and they come and take action against you is reasonable and should be expected.
Ultimately it’s about context. The support team can and will review these kinds of offences and will be taking action against accounts that set their entire purpose on harassing players and groups in this way. They are currently investigating a number of incidents and will be dealing directly with any parties involved.
The Frontier Support team take the protection and safety of the community very seriously, they strive to ensure that the game remains fair and friendly. If you feel the need to report an incident, please do get in contact with support via our support site at
https://support.frontier.co.uk - please include as much detail of the event as possible.
You can see a copy of the rules that everyone signs up to by creating an account, including harassment, here:
https://www.frontierstore.net/ed-eula/
Thanks for reading.
