The Star Citizen Thread v 4
- Thread starter Yaffle
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You mean like the Hangar? You mean like AC? You mean like the Social Module? You mean like the playable animations? You mean like the twice reworked net code? You mean like the Crusader map? You mean like the FM? I could go on and on about how CIG have rushed out broken code and junk just to bolster a ship sale.
If vision changes and scope increased wouldn't be a legit thing. He could pretty much put any KS project in court because they didn't deliver all of their promises, as promised. But that's not reality, on reality they do happen quite often, so it's set to always have a risk that is the outcome. And not to forgot to mention, there has not been lack of opportunities to Backers get their money back, due those very same changes.
And @1500, good thing they aren't finished, and good thing it's just your opinion of "broken code and junk" regarding to things like AC & FM.
And @1500, good thing they aren't finished, and good thing it's just your opinion of "broken code and junk" regarding to things like AC & FM.
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Well, I've tried several times to get my money back based on their total backpedaling on VR support, ballooning feature creep, blown schedules, and broken Kickstarter promises and have been refused and subsequently ignored. Thus directly leading to FAR more online crankiness about Chris Roberts along with several friends convinced not to buy in, so CIG if you're reading: BAD TACTICAL MOVE. Should've handed me my shekels back when you had the chance!
I'm not sure where you get your knowledge of their refund process or how many opportunities they offer. Have you gotten a refund from them? Are you friendly with customer service? I don't get it.
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1500 is not alone in his views.
Good thing i'm not alone on mines either. 
If AC and the FM are that bad for you, you may have a better use of your time on another game to play... maybe ED?
Well, bad for you then, many people that got the opportunity and wanted got their money back on the right time. If you're talking about what happened with VR support when they became silent about it, then you should have got a refund a long time ago.
Just ask on the people who got their refunds on this thread, on the people who do have tried for refunds, i bet there's more people with refunds granted here, than the contrary around.
If AC and the FM are that bad for you, you may have a better use of your time on another game to play... maybe ED?
Well, bad for you then, many people that got the opportunity and wanted got their money back on the right time. If you're talking about what happened with VR support when they became silent about it, then you should have got a refund a long time ago.
Just ask on the people who got their refunds on this thread, on the people who do have tried for refunds, i bet there's more people with refunds granted here, than the contrary around.
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I honestly believe that there are some people out there (not DS) who got a bone to pick with CR. I also believe he returned to the game industry because it was getting hot for him to operate in the movie industry. I also believe he had a true dream regarding creating the game he never could do, because of evil publishers who didn't understand his greatness.
However when all the dust settles, when the wounds are licked and patched. The only thing that matters are the end product Star Citizen / SQ42.
If the game become a success nothing of the above will matter, DS, goons, the poorly managed project, the super high turnover even for this type of business. But if it only become so and so, just barely scrape enough income to keep the lights on, the history page regarding CR will be final, and it will not all be cupcake and sugar kisses. He kicked too many people with different "statements" and they will not forget. That will be by his own doing, not by Internet Trolls like DS or others, just by himself.
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I've received a full refund, not without issues, however I received it.
and I've helped around 8 people to receive theirs too.
However when all the dust settles, when the wounds are licked and patched. The only thing that matters are the end product Star Citizen / SQ42.
If the game become a success nothing of the above will matter, DS, goons, the poorly managed project, the super high turnover even for this type of business. But if it only become so and so, just barely scrape enough income to keep the lights on, the history page regarding CR will be final, and it will not all be cupcake and sugar kisses. He kicked too many people with different "statements" and they will not forget. That will be by his own doing, not by Internet Trolls like DS or others, just by himself.
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Good thing i'm not alone on mines either.
If AC and the FM are that bad for you, you may have a better use of your time on another game to play... maybe ED?
Well, bad for you then, many people that got the opportunity and wanted got their money back on the right time. If you're talking about what happened with VR support when they became silent about it, then you should have got a refund a long time ago.
Just ask on the people who got their refunds on this thread, on the people who do have tried for refunds, i bet there's more people with refunds granted here, than the contrary around.
I've received a full refund, not without issues, however I received it.
and I've helped around 8 people to receive theirs too.
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Why? I don't understand where you're getting this confidence to state how many refunds are going out and how many are being refused.
I tried last year and got the runaround. Unfortunately I couldn't do a chargeback since it was on a debit card not a credit card - learned my lesson there! Always use a card with proper protection when dealing with shady companies that haven't released products yet. Lesson learned! Also: research the careers of notorious 90s gaming personalities and why they haven't shipped games SINCE the 90s before giving them money.
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What a load of nonsense.
I don't even know where your 100k pre-Kickstarter backer count came from, particularly since the Kickstarter itself only reached less than 35k backers. And seeing as the SC subreddit's complaints thread hit over 1500 comments, I'm pretty certain even 1000 disgruntled backers is a vast underestimation. But that's beside the point.
You suggest that what CIG is doing should be encouraged because people are buying into it, and that because they manage to generate any revenue their cause should be supported. But it's no accident that Flappy Bird made $50,000 USD a day or that Roller Coaster Tycoon World continues to sell well despite exceedingly negative reviews. I suppose that means that people out there actually want lazy knockoffs and inferior products?
You know what they're doing right? Marketing. Not game-making, just selling things. If there's one thing most of us agree on here it's that CIG made and continues to make vague statements about their game in their efforts to sell it to people. It's the Donald Trump approach. CIG doesn't know or care what the truth is so they simply say in vague terms things that people want to hear and then let them fill in the blanks themselves in their heads. That's where the money comes from. It doesn't matter to CIG what the truth is as long as they get their money.
Just because people open wide and swallow the nonsense spewing out of CR's mouth whole doesn't make it any less of a steaming pile of misleading statements when it's regurgitated elsewhere.
The real truth is that most people who buy into SC are almost completely uninformed about it where it matters. Even among the active SC community of people who care enough to respond to a poll, over 70% of respondents describe themselves as having knowledge of up to the fundamentals or less before buying in (The poll itself is already biased in SC's favor in ways I won't elaborate on). They buy in with vague ideas of what SC is or will be based on sources that are either outdated or flat out misleading, with no knowledge of CR's background as a person who overpromises and underdelivers after going massively over his budgets of time and money. Until gaming media in general turns against SC they will continue to get support through their Trump-style campaign.
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Because people on this thread complain about things, that are pretty much years old, about the KS scope changing and about what SC become not being the game they want to play and blah blah blah...
And at the same time, remained backers when it was fully public even reported on the media, that CIG was pretty much giving no-questions-asked refunds. And now, that refund policy is stricter...
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LOL CIG was not giving no-questions-asked refunds. Even during the small window that Derek Smart opened for refunds (keep in mind they turned down most people that asked for refunds before this), CIG still dragged their feet. Asking specifically if it was the Escapists Article was the reason for the refund.
This is not black and white as you make it.
Friend here, decided to go for a refund i think shortly before that whole Escapists drama, he got an email to confirm he wanted the refund and the details, that on the case, paypal, and he got refunded far he said 2 weeks later.
There's also people on this very same thread, that reported refunds granted during Feb this year, requested on late-december, also with no complications or fight over it.
Friend here, decided to go for a refund i think shortly before that whole Escapists drama, he got an email to confirm he wanted the refund and the details, that on the case, paypal, and he got refunded far he said 2 weeks later.
There's also people on this very same thread, that reported refunds granted during Feb this year, requested on late-december, also with no complications or fight over it.
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So you are saying that CIG are just as inconsistent and contradictory with their costumer service as they are in game development. Man it sure would be nice if CIG could be open with at least one thing.
What is interesting is that CIG have changed the TOS multiple times each time changing the due date and when Costumers could expect accountability with money spent. We just went over another of those changed dates. I wonder when CIG will come forward with their books, like they said they would.
What is interesting is that CIG have changed the TOS multiple times each time changing the due date and when Costumers could expect accountability with money spent. We just went over another of those changed dates. I wonder when CIG will come forward with their books, like they said they would.
I think the better analogy would be Apple Pie with Hot Fudge, whipped cream and strawberries chillin' on top
Call it whatever you want, but no matter how fancy you make your pie sound, it still ain't an apple. And honestly people wanting pie doesn't give anyone license to be liars who go back on their word.
If CIG wants to make pie so much they should deliver the $2 million apple they promised first, then they'll be free to use the other $110 million to make whatever they want. If what CIG claim is true and that their project isn't overbudget, they can certainly afford it, right?
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But some who requested last year got refused. If they are refunding then they ought to refund all requests - not just some.
It is a complicated story of claims, but they do treat them case by case basis that is clear.
We will certain have to see a clear direction of what will happen with refunds, when the TOS 18 months run after i think May or June? I really hope they push on allowing refunds, they really don't win anything from fighting over it.
But that really doesn't make it any less of an issue for those that it affects and until they make a consistent policy towards all then it bears repeating.
The dangerous thing here is that the SC fanbase isn't being paid, but are simply being driven by their cult-like nature, so there's nothing tying CIG to commenters swamping sites like YouTube and 9GAG with promotional messages and doing everything a paid customer would do. CIG disseminates a message, and their fanbase automatically propagates it no matter what it is. It'll be interesting to see how it turns out or if they can even be stopped via legal means.
The best any admin could do would be to ban individual users for violating the site's TOS against spamming, but I don't think an organization like Ofcom or CPA could even step in at this point.
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