While i would never call Fdev liers, -I'm far to polite for that- can someone send them backbone. And frontier don't hide your explaination on the redit, hell this is your forum what are you doing. I can only assume you did not want to comment to the real playerbase instead hide on the redit. Not a good look.[sad]
So "real playerbase" is forum people? So those on Reddit, various Facebook groups, other forums such as ElitePVE, are not part of the playerbase?
First of all, let me set the record straight, I despise SDC. Particularly due to how many of their members engage in out-of-game harassment and whatnot. But, when there is a post such as OPs I do not believe that shoving it under the rug would solve any problem. You stated previously that it's suspicious that OP never posted in the thread other than his original post, that shouldn't matter. They provided as much proof as they can with the various ways provided.
When it comes to reddit, it definitely is worth more to respond there than the forums. Why? Reddit has a face further out than the forums has. Journalists check reddit on regular basis, people who don't own the game will check reddit on regular basis. Seeing as it's a big post with huge accusations against FD, it will gain attention from other parts of reddits as well. So no, responding on reddit would be the best option, especially given that they are known just as much on reddit as they are on the forums.
Frontier could've lied, or they could've spoken the truth. But you should be sceptical, not blindly believing. It would be good if they didn't lie. But seeing as Zac confirmed that those reports were not treated as per their procedure, what goes to say that others hasn't been proceeded correctly? Could it be a coincidence that only these reports were not properly handled? Sure, but what's the chance in that. Not saying to believe this, but raise an eyebrow, be sceptical.