Fine, noted, I've moved on to the part of contacting people outside of this game to shine a light on all this.
Hey,
I just wanted to step in and leave a quick post.
I understand that players are upset by the actions that have been taken. It's important to know that we are also upset and do not condone the actions of people trying to tarnish a fantastic and worthwhile community event. However, I would also say that calling out members of the community team as not being bothered is also very unfair.
Paige was the person that took the concept and worked with development to try and support a fantastic community initiative. She is equally as invested in the success of this voyage as the hundreds of Commanders taking part.
I understand that emotions can run high when actions are taken in such a way. But please do understand that this and the many other memorials that exist throughout the galaxy are a way of Frontier and the team celebrating and supporting the community to give them a permanent in game reminder of their loved ones. We are very pleased to be able to add these memorials in game as we feel this small service is of great value and comfort to those who have lost friends or family.
I think that by trying to shine a light on this issue, you are misunderstanding the level of thought and consideration that goes into making memorials like this possible and the care that the whole team have for our community.
On this specific issue, as many people have mentioned, if the shut down has happened because a player has used legitimate game mechanic then we would be looking (and supporting) Commanders using in-game mechanics to reverse this.
We are currently investigating to ensure that this was indeed done through legitimate in game means and not an exploit as well as other comments made from the Community. We will let you know once we have finished investigating the issue. In the meantime, could I ask that we remain considered in our responses and please refrain from directly targeting any member of staff for a game related decision.
Many thanks,
Zac