Why does it take so long to fix game issues?

At least to a certain degree, it comes down to player perception: Going through the list of patch notes (https://forums.frontier.co.uk/forumdisplay.php/74-Patch-Notes) it can't be denied that FD are fixing bugs, tons of them - but that doesn't really help me if the bugs I experience aren't on that list. For example, I'm still experiencing crashes, when trying to access the mission board after selling large amounts of exploration data. This bug has been in the game for a long, long time.
The thing is, it's not really different with NMS. HG definitely are pushing out bugfixes regularly - but still, many serious bugs are still in the game. Just yesterday I died yet again, because I fell through the landing pad of my frigate. A friend of mine still keeps killing himself when he shoots asteroids in multiplayer. Many players still cannot complete several main story quests (some of these problems have been in the game since 1.3 last year). And I haven't heard anything that the refinery duping glitch has been fixed yet, either (I haven't tried myself recently, but even if it's fixed now it survived a lot of patches).

So why aren't these fixed by now? Well, because it is not easy. Just knowing it exists does not make you able to fix it. The bug has to be reproduced, the cause of it has to be found, it may come down to hardware or driver issues that need to be addressed by the manufacturer. And in the end a bugfix needs to be developed and tested, that does not create any new issues and does not require players to start a new save game for it to work. I can absolutely see that latter point to be a real issue, I'm sure few people would be willing to delete all their progress because a patch made it necessary.

Now, of course FD needs to tackle some of the heavy issues as quickly as possible - but so do HG.

Excellent post. Repped +1.

A part of bug fixes is a background work which takes place behind the scenes and is included in updates that we do not even know (perhaps)

For example during server maintenance

As FD have decided not to publish full changelogs anymore - as they have to scoop out surprises and what not.
 
Does NMS have HOTAS support, places to fly to and a flight model that isn't awful yet, or is it still not worth considering ?.

Clearly you're missing the point yet again. We're not discussing whether NMS is a game you would like. We're discussing how a team 10% of the size of FDEV working on ED can't get their together and actually fix bugs at a rate that would be more in line with their experience and size.

Personally, I think the code base is such a mess that there will never be an easy way to fix things efficiently, without introducing a sleuce of other bugs. The HUD colours is a prime expample of something so fundamentally badly implemented - it's bejond a joke.
 
Clearly you're missing the point yet again. We're not discussing whether NMS is a game you would like. We're discussing how a team 10% of the size of FDEV working on ED can't get their together and actually fix bugs at a rate that would be more in line with their experience and size.

Personally, I think the code base is such a mess that there will never be an easy way to fix things efficiently, without introducing a sleuce of other bugs. The HUD colours is a prime expample of something so fundamentally badly implemented - it's bejond a joke.

HUD colors are not simply colours, it is specific colour graded holographic interface, which is implemented almost how real life holographic interface would work.

Seriously, if you don't understand what's going on, please refrain from commenting on development you obviously don't have a clue about.
 
Clearly you're missing the point yet again. We're not discussing whether NMS is a game you would like. We're discussing how a team 10% of the size of FDEV working on ED can't get their together and actually fix bugs at a rate that would be more in line with their experience and size.

Personally, I think the code base is such a mess that there will never be an easy way to fix things efficiently, without introducing a sleuce of other bugs. The HUD colours is a prime expample of something so fundamentally badly implemented - it's bejond a joke.

No you are discussing that, I'm discussing NMS being a rubbish dumbed down woefully substandard "space sim" that for example has a skybox with a star painted on it instead of solar systems and no joystick support.
 

sollisb

Banned
The reason it takes so long to fix the bugs is because the bugs are buried deep under other code which is relying on that code. Everytime we receive an update, one apparently to give us better QoL as this season is supposed to be, we see new stuff which is added above the old bugs. The bugs then perpetuate deeper through the code line. To fix the original bug might be easy, however it may then be that all the newer code will also have to be changed/fixed as the new code was working based on the code containing the bug.

Also, you'll notice, we've had more new ships this season than any previous, and we have more incoming. Plus we have more new SLFs. And after the releases, the online shop, amazingly has new paint schemes available for those new ships. While I can't deny, that making money is the aim of any company, it almost appears as abuse of the player base at this stage. But I guess as long as there are people willing to buy-in to the paint jobs, why should FDev not milk them?

You just cannot compare NMS and Elite. One is a large company with 100+ devs and the other a small game house of 10-20 devs. It's easy to bash NMS for being cartoony, and not having a flight model, but they are the shop that were a disaster and became good. Elite is just worse and worse.

I'd love to see the NMS design team and Elite's Graphics team get together...
 
No you are discussing that, I'm discussing NMS being a rubbish dumbed down woefully substandard "space sim" that for example has a skybox with a star painted on it instead of solar systems and no joystick support.

You've proven my point to the letter, good work commander! Now back your white castle.
 
HUD colors are not simply colours, it is specific colour graded holographic interface, which is implemented almost how real life holographic interface would work.

Seriously, if you don't understand what's going on, please refrain from commenting on development you obviously don't have a clue about.

I'm pretty certain I remember the explanation from FDEV for the difficulty in being able to properly change HUD colours, was that the game uses various colour layers, and the layer used by the HUD was shared by other graphic parts of the game (e.g. the UI including avatar colours), and that for reasons, they are limited to using this layer, or that that layer is somehow limited.

That's just from memory - it was a dev reply post in some thread from years ago.
 

sollisb

Banned
No you are discussing that, I'm discussing NMS being a rubbish dumbed down woefully substandard "space sim" that for example has a skybox with a star painted on it instead of solar systems and no joystick support.

Well I think Elite is sub-standard for a team of 100+. We're both entitled to our opinions, neither is right nor wrong?

I wouldn't be so fast cling onto the whole 'solar system' thing.. It is procedurally created, a game world. I'm pretty sure if I download a solar system map, I could place those bodies in a 3D world within the morning. The graphics would be poo but the co-ordinates would be correct. Let's not also forget, the stellar forge was in the main, available long before Elite Dangerous. Also, lets not forget the team sizes... FDevs 100+ to NMS 20 odd. It's an unfair comparison.
 

sollisb

Banned
I'm pretty certain I remember the explanation from FDEV for the difficulty in being able to properly change HUD colours, was that the game uses various colour layers, and the layer used by the HUD was shared by other graphic parts of the game (e.g. the UI including avatar colours), and that for reasons, they are limited to using this layer, or that that layer is somehow limited.

That's just from memory - it was a dev reply post in some thread from years ago.

Yet... Using an editor, we can change the HUD to any old colour we want... Weird that...
 
Well I think Elite is sub-standard for a team of 100+. We're both entitled to our opinions, neither is right nor wrong?

I wouldn't be so fast cling onto the whole 'solar system' thing.. It is procedurally created, a game world. I'm pretty sure if I download a solar system map, I could place those bodies in a 3D world within the morning. The graphics would be poo but the co-ordinates would be correct. Let's not also forget, the stellar forge was in the main, available long before Elite Dangerous. Also, lets not forget the team sizes... FDevs 100+ to NMS 20 odd. It's an unfair comparison.

If you don't like ED you should stop playing it and leave the forum.
 
Lol no, players are not to blame. That's like saying the driver is to blame when their car breaks. The line you quoted is fan-fiction created as there was really nothing else to say.

The OP has a valid point as bugs and unfinished bits remain in this game almost four years since launch. This is shameful to some especially how most industries are making great efforts to satisfy their customer base. NMS - or HG really - is now a great yardstick to measure how well other devs and companies support their game product. FDev could have been the yardstick but they chose not to be.

I'd agree HG have done a very good job yet it's somewhat amusing that this was a game that was misrepresented by Shaun Murray and then universally rounded upon, derided and dismissed on release - to the point where the met police had to handle death threats to HG. The game then remained (as most critics would suggest) in roughly the same state for a long period of time before the Next update. That was give or take a few weeks nearly 2 years ago. Time flies huh?

Yet one very good release later it's now being heralded by some people as being a great example of how to do things.

So in all that 2 years of time before releasing Next what exactly were HG doing? Platting fog? Cruising round the med? They were silent for a long time, something which FDev get hammered for, but now the manure in the HG garden has come up roses and their silence paid off and gamers rejoice and hail HG as the Great New Dev Kings. Huzzah! What a weird and fickle bunch gamers are.

So that brings us to Beyond Chapter 4 and a very large and significant update. How good will it be? Who knows, the proof of the pudding is in the eating. But to deny FDev the same opportunity to improve many things seems to be at best churlish and at worst setting themselves up to took foolish.

Personal Opinion (feel free to quote me later) Beyond will make, for the better, some significant changes to the game, improving many areas beyond what has been announced. People will largely rejoice and others will slink off into the forum shadows waiting for the darkness to return. Which it of course will. Eventually.
 

sollisb

Banned
If you don't like ED you should stop playing it and leave the forum.

Thanks Stig mate. I like parts of Elite, so will continue to keep it installed. As for the forums, they come with my game purchases (5 accounts) so, I'll continue to use them too :)
 
I've been playing No Mans Sky recently and noticed that the rate at which the bugs are getting fixed compared to Elite is nothing short of a miracle. I was looking at the patch releases here

https://www.nomanssky.com/release-log/

and how many bugs are being fixed in such a short period of time and it really puts ED to shame. They actually seem to take the bug reports from players and fix stuff within a few weeks even the small issues yet Elite has bugs and games issues that are still around from years ago.

What are Hello Games doing differently and would it be possible for Frontier to maybe learn a few things from over there with regards to how development and bug fixing is tackled?

Would it be worthwhile Frontier assigning some more resources toward fixing game issues rather than releasing yet more weapons that I personally don't really care about?
If I recall correctly there was an issue with the terrain on planets - might have been dark squares or something like that - I forget which. The problem had been in game for years but FD had trouble replicating the problem. I remember a Dev or Support member eventually saying something along the lines that the version we play and the Dev version of the same version were not quite the same. Yeah. Confused me as well.

The long and short of it is that FDev are struggling to replicate the faults we find. For whatever reason.
 
As a software developer, my assessment is that ED's code quality is probably not particularly good. As an example, the lack of HUD colors has been a common complaint for years and it still hasn't been fixed. I'm guessing that code is terrible and no one wants to touch it.
.

Come on mr. developer, "hud colors" is not a "fix" its a feature request that Frontier so far has not taken onboard.
Just because its not in game does not mean that the code is of poor quality. In fact, its a pointer towards the exact opposite - good quality and good deliberate management too.
 
It's likely that the reason Hello Games is making such fast progress is that they have a SMALL dedicated team which understands their code, follows modern programing techniques, and has excellent automated tests.

It took 2 years between the initial release and Next. Memories huh?
 
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