At least to a certain degree, it comes down to player perception: Going through the list of patch notes (https://forums.frontier.co.uk/forumdisplay.php/74-Patch-Notes) it can't be denied that FD are fixing bugs, tons of them - but that doesn't really help me if the bugs I experience aren't on that list. For example, I'm still experiencing crashes, when trying to access the mission board after selling large amounts of exploration data. This bug has been in the game for a long, long time.
The thing is, it's not really different with NMS. HG definitely are pushing out bugfixes regularly - but still, many serious bugs are still in the game. Just yesterday I died yet again, because I fell through the landing pad of my frigate. A friend of mine still keeps killing himself when he shoots asteroids in multiplayer. Many players still cannot complete several main story quests (some of these problems have been in the game since 1.3 last year). And I haven't heard anything that the refinery duping glitch has been fixed yet, either (I haven't tried myself recently, but even if it's fixed now it survived a lot of patches).
So why aren't these fixed by now? Well, because it is not easy. Just knowing it exists does not make you able to fix it. The bug has to be reproduced, the cause of it has to be found, it may come down to hardware or driver issues that need to be addressed by the manufacturer. And in the end a bugfix needs to be developed and tested, that does not create any new issues and does not require players to start a new save game for it to work. I can absolutely see that latter point to be a real issue, I'm sure few people would be willing to delete all their progress because a patch made it necessary.
Now, of course FD needs to tackle some of the heavy issues as quickly as possible - but so do HG.
Excellent post. Repped +1.
A part of bug fixes is a background work which takes place behind the scenes and is included in updates that we do not even know (perhaps)
For example during server maintenance
As FD have decided not to publish full changelogs anymore - as they have to scoop out surprises and what not.