You have to literally fight on the forums just to get an update.
Frontier never ever come forward and provide an update "because it's the right thing to do".
All communications proudly state how "it's all free", with absolutely no nod or thought to people who paid upfront.
Assurances were made that it would be delivered 2018, after having to ask over and over for an update towards the end of 2018 it turns out they were never working on it.
If people wouldn't act like it's the end of the world when they change plans they probably would community more.
No because the restaurant have already factored the cost to them of the espresso into the price they have charged you for the meal. Then they give it to you at the end of the meal without a separate charge on the bill so it looks like they're doing you a favour.
No because the company have already factored the cost of shipping at their lowest rate into the price they charged you for the item. Then they call it 'free shipping' to make it look like they're doing you a favour.
Not making any wider point here or getting into the interminable LEP fair/unfair debate (I don't have an LEP, I would have bought one if they'd been on sale when I got the game, I don't have a dog in this fight) but the above are the absolute basics of retail 'offers'.
That doesn't stop the espresso from being free though.