Not quite. As far as bank / cardservices care about, all that's needed is a statement of "services paid for have changed, unhappy with new changes/services no longer have paid for value". The worst that would happen would be Frontier banning my account or hardware config or IP. Which honestly given this new system doesn't sound half bad. I'm sure other games will find more value in my money and not make sweeping changes that ostracize half the playerbase that critically examines their efforts (while the other half for lack of a better word.... is basically a bunch of white knights) and don't want to accept garbage as the only means.
Will we ever get an official apology for this disaster of a launch?
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Not quite. As far as bank / cardservices care about, all that's needed is a statement of "services paid for have changed, unhappy with new changes/services no longer have paid for value". The worst that would happen would be Frontier banning my account or hardware config or IP. Which honestly given this new system doesn't sound half bad. I'm sure other games will find more value in my money and not make sweeping changes that ostracize half the playerbase that critically examines their efforts (while the other half for lack of a better word.... is basically a bunch of white knights) and don't want to accept garbage as the only means.
Thats why i dont participate in this company's betas. Fool me once...
It's my understanding that in most countries, chargebacks cannot be initiated by the consumer. The consumer can only dispute a charge on their card. Which means the bank will do the necessary investigations and either initiate the chargeback, or not. Further, as part of their investigation, the bank will attempt to contact the company that made the charge (in this case, Frontier) and inform them of the investigation (this may or may not apply to all banks). They all also request information from Frontier to validate or invalidate the dispute.
Point is, I doubt you'll get the chargeback; and even if you do, Frontier could still dispute it. Just because you no longer accept what Elite has become, does not entitle you to a refund (forced or otherwise); that's not how it works. You paid for a service, you got that service. Otherwise gamers around the world would play for years, then demand a chargeback simply because the developer added Christmas decorations to the users favourite tree (or other equally silly reasons).
If you do go for it, just make sure your ED was not bought on Steam (they don't like chargebacks and wield that ban hammer with a vengeance).
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Blizzard: Don’t you guys have phones?
Bethesda: Don’t you guys have friends?
EA: Don’t you guys have money?
Frontier Developments: Don’t you guys have other games?
Bethesda: Don’t you guys have friends?
EA: Don’t you guys have money?
Frontier Developments: Don’t you guys have other games?
You can keep all your badly salt corroded stuffz.
Ok, I'll do it:
Sorry FDEV, for the spoiled brats who haunt your forums. Thanks for all the hard work and your efforts to fix the issues.
Sorry FDEV, for the spoiled brats who haunt your forums. Thanks for all the hard work and your efforts to fix the issues.
Amen
While I sympathise with the OP, if any apology is due, it is due to the hard working peeps that made the changes, worked late hours, to bring this to us, only to be let down my someone who didn't have the foresight to see that if any day was to bring in large amounts of eager players, launch day was absolutely going to be the day.
We're 12 hours later and still the client is showing 'Issues Detected'...
Of more concern is the new lighting which for me at least, in VR, is a disaster. I had a headache after 30 minutes playing. The new scan screen looks pretty but completely breaks any VR immersion and indeed is completely wrong! One minutes I'm on the bridge of a ship, the next I'm sitting on nothing, in a vast space with a screen in front of me.
The new Phantom is nice though, first impressions is that it in no way an FDL killer and is merely a 'racer'.
The new iconics look nice, but... why? Everyone and his cat knew the layout, now it's all changed. Why?
The new keyboard/hotas/input is a complete disaster. This was thought out by someone who has never attended an Human Input Ergonomics training day. Yes it is a thing, a very important thing. Here's an example; I had no idea what the screen did or how it operated. So, I left changing/assigning keys until I could actually you know, see the screen. Big mistake. How to exit the that screen if you hadn't previously made any assignments? There is no way!! You have to kill the game from task manager!! That's just idiotic. If anything, if it were me... I'd have used by default the Galaxy keys and at a very minimum used 'ESC' to allow exit.
As it is, I still have no idea what the screen does. Not a huge issue, I don't envisage ever using it.
As for the launch day shenanigans, was it to be expected? No it was not. Anyone with half a brain-sell between their ears should have expected a huge influx of players on launch day.
Not having the server capacity to meet that need, displays a willful ignorance of expectations, or a complete disregard for the playerbase, and indeed, their co-workers who laboured to develop it.
We're 12 hours later and still the client is showing 'Issues Detected'...
Of more concern is the new lighting which for me at least, in VR, is a disaster. I had a headache after 30 minutes playing. The new scan screen looks pretty but completely breaks any VR immersion and indeed is completely wrong! One minutes I'm on the bridge of a ship, the next I'm sitting on nothing, in a vast space with a screen in front of me.
The new Phantom is nice though, first impressions is that it in no way an FDL killer and is merely a 'racer'.
The new iconics look nice, but... why? Everyone and his cat knew the layout, now it's all changed. Why?
The new keyboard/hotas/input is a complete disaster. This was thought out by someone who has never attended an Human Input Ergonomics training day. Yes it is a thing, a very important thing. Here's an example; I had no idea what the screen did or how it operated. So, I left changing/assigning keys until I could actually you know, see the screen. Big mistake. How to exit the that screen if you hadn't previously made any assignments? There is no way!! You have to kill the game from task manager!! That's just idiotic. If anything, if it were me... I'd have used by default the Galaxy keys and at a very minimum used 'ESC' to allow exit.
As it is, I still have no idea what the screen does. Not a huge issue, I don't envisage ever using it.
As for the launch day shenanigans, was it to be expected? No it was not. Anyone with half a brain-sell between their ears should have expected a huge influx of players on launch day.
Not having the server capacity to meet that need, displays a willful ignorance of expectations, or a complete disregard for the playerbase, and indeed, their co-workers who laboured to develop it.
I'm with the OP. I play another game where already two hours of problems would result in a boatload of compensation items from the ingame shop. That other game will have a new content patch today. I'm going to play that. With yesterday's desaster I have had enough of ED for a while again.
Making a pigs ear of your own control config is always pebkac.
God, I wish my life were so trivial that I can get outraged when a game company's servers are down for the amount of time we were told in advance they would be down for...
There are other games?
I apologise for not acting like an idiot.
Don't we all.
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