Distant Worlds II Event Servers offline after the first jump of Distant Worlds 2. Come on Frontier!

[thistle]

Monthly sub to what?

Humour city

 

[xxThe_Dice_manxx]

Give FDev a break after all this is an unprecedented event on a Sunday no less .

I gave up and went to bed to watch Suspiria and play the forum mini game.

I'm giving odds of 2 to 1 there will be a crowd of disgruntled pitchfork waving customers outside Frontiers offices before tomorrow .

Popcorn anyone?

 

[Blackcompany]

I'm kind of surprised that anyone thought a mass jump of that size was going to end any other way.

Its been made pretty clear by past experience that the infrastructure isn't upto the task of handling all those transactions at once.

Hate to be a killjoy...but its true.

I am trying to fathom how a multi player game cannot handle thousands of simultaneous transactions...

Perhaps the problem is that they were all exactly simultaneous. Maybe the expedition leaders should have staggered the jumps? That is A LOT of transactions at once. A whole lot. And its not as if this is within the bounds of any normal use of the game the developers would need to plan for. I get the desire to do it, on the players part; but the desire to do it, doesnt make doing it, a good idea.

 

[biot]

Monthly sub to what?

It was mocking some of the hyperbolic losing of biowaste in this thread. Sort of passive-aggressive sort of thing.

 

[robbyp]

And it will all get worse now he is getting divorced. There won't be all that money to pay for server upgrades

 

[thistle]

This game is SO doomed, I mean it's not like this was caused by a massive number of players all playing the gam... never mind.

 

[thistle]

I am trying to fathom how a multi player game cannot handle thousands of simultaneous transactions....

Lol. No you're not. But as long as you're enjoying yourself.

 

[Blackcompany]

Give FDev a break after all this is an unprecedented event on a Sunday no less .

I gave up and went to bed to watch Suspiria and play the forum mini game.

I'm giving odds of 2 to 1 there will be a crowd of disgruntled pitchfork waving customers outside Frontiers offices before tomorrow .

Popcorn anyone?

You know, for once, I have to take FDEV's side.

If our users told us they needed to host a special event with 10k logins to our servers at EXACTLY THE SAME TIME, we would most likely politely tell them "this is a REALLY bad idea. One that is very likely to slow the network dramatically, or even crash the servers, and will almost certainly have a negative impact on your event." Its so far outside the boundaries of normal of user authentication or network traffic as to be something you simply do not test or prepare for.

FDEV should have been frank with the users. They should have requested staggered jumps. Should have warned people. Should never have pretended this was ok, or even possible. On the other hand...the players KNOW how this is going to end before they do it. But they do it anyway. and then they come here and complain when it ends exactly the way they knew it would.

Willfully submitting 10K simultaneous transactions to the game servers isnt an event. Its a DDOS attack.

 

[Wizz15]

I am trying to fathom how a multi player game cannot handle thousands of simultaneous transactions...

Perhaps the problem is that they were all exactly simultaneous. Maybe the expedition leaders should have staggered the jumps? That is A LOT of transactions at once. A whole lot. And its not as if this is within the bounds of any normal use of the game the developers would need to plan for. I get the desire to do it, on the players part; but the desire to do it, doesnt make doing it, a good idea.

The problem is usually not the amount, but the timing of all those requests as you say. If they increase gradually, you give the system time to scale up (scaling up isn't instantly) and there wouldn't be much issues.

Now if you somehow manage to generate all this traffic at a certain moment (due to a global countdown), yeah there could be issues with systems not scaling fast enough and other parts trying to cope but failing to.

This is how most DDOSes work, you dont gradually increase the traffic, you flood the system at once.

 

[Krieger]

I logged in 10 mins ago. Everything seems fine so far.

 

[BrownSeaPoster]

The problem is usually not the amount, but the timing of all those requests as you say. If they increase gradually, you give the system time to scale up (scaling up isn't instantly) and there wouldn't be much issues.

Now if you somehow manage to generate all this traffic at a certain moment (due to a global countdown), yeah there could be issues with systems not scaling fast enough and other parts trying to cope but failing to.

This is how most DDOSes work, you dont gradually increase the traffic, you flood the system at once.

You are saying DW2 DDOSed the servers? Shouldnt they be banned then?

 

[Siobhan]

You are saying DW2 DDOSed the servers? Shouldnt they be banned then?

Yes, and yes

 

[Radboy16]

You are saying DW2 DDOSed the servers? Shouldnt they be banned then?

Are you being serious? I can't tell.

 

[Camisade]

I logged in 10 mins ago. Everything seems fine so far.

They're settling back down a bit ....a condition that will last for about two hours before the next spike begins to form (players arriving for the DW2 US launch window), at which point, in the immortal words attributed to Yogi Berra, "It'll be deja vu all over again."

 

[Wizz15]

You are saying DW2 DDOSed the servers? Shouldnt they be banned then?

Yes, but probably unintentionally. And besides FD gave their OK so I doubt anyone will get banned over this They even provided people on call in case there were issues, which says to me they expected some issues at least.

But yeah a DDOS is just a distributed denial of service, in this case it was distributed given it was thousands of players. The denial of service comes into play when they hammered the transaction (and probably login/authentication) servers.

But perhaps Dr Kaii and ObsidianAnt should be banned Or maybe we can find a way to blame it on TJ somehow.

 

[Omicron Psi]

Humour city

Bear in mind that this will happen every week, albeit in smaller numbers, for months as the waypoints are only revealed at the end of each week

 

[CmdMarty]

No excuse for the server issues imo, fdev knew the time people were leaving just shows you can't have big events in this so called mmo!

 

[Krieger]

They're settling back down a bit ....a condition that will last for about two hours before the next spike begins to form (players arriving for the DW2 US launch window), at which point, in the immortal words attributed to Yogi Berra, "It'll be deja vu all over again."

Reproducible results are a good thing isn't it?

 

[Aiden Hawkins]

 

[Castillo]

You know, for once, I have to take FDEV's side.

If our users told us they needed to host a special event with 10k logins to our servers at EXACTLY THE SAME TIME, we would most likely politely tell them "this is a REALLY bad idea. One that is very likely to slow the network dramatically, or even crash the servers, and will almost certainly have a negative impact on your event." Its so far outside the boundaries of normal of user authentication or network traffic as to be something you simply do not test or prepare for.

FDEV should have been frank with the users. They should have requested staggered jumps. Should have warned people. Should never have pretended this was ok, or even possible. On the other hand...the players KNOW how this is going to end before they do it. But they do it anyway. and then they come here and complain when it ends exactly the way they knew it would.

Willfully submitting 10K simultaneous transactions to the game servers isnt an event. Its a DDOS attack.

Very well said there, Sir.