ANNOUNCEMENT Community Update (22/10)

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I thought Star Citizen was supposed to be the scam. Eh?

Scam is a much stronger word than I would use (for either), I think Fdev's effort to reach for the stars is commendable but it is time to accept that more realistic expectations for the future need to be considered.
 
I miss the days when it was David Braben posting the plans / roadmaps / wishlists / bullpoop* in person. I learned quite early that it didn't really carry much extra weight when it came to truthiness, but it did give the impression of continuity with the franchise, and reinforced the idea that ED was still in some way, at its core, one man's vision.

Where is he now? It's been so long since he posted on his own game's official forum that his avatar doesn't even pre-populate when you use him in a By Member search.

*delete as appropriate
 
Well seeing as it isn't locked I think this post could use a re-read:



I don't agree with all of it but I do agree with the general sentiment. Hopefully FDev will allow this issue to be sorted amicably.

I don't agree with any of it and I have LEP as well. LEP stood for getting all future paid updates without having to pay extra for them. It said nothing about when these updates would release. So yammering about not having received anything on LEP is totally misguided. It gives you the right to download future paid updates/upgrades without paying extra for them
and that is it.

It gave you Horizons at no extra charge and it will give you New Era when that releases at no extra charge.
 
Speak for yourself my friend, I've been happily married for over 26 years and the flame never went out.
In contrary actually.

When it comes to ED however, nah, 26 years is expecting to much imho.
Yeahh my kinda a guy
me2 maybe we are the old school lovers
love rulezzzzz :love:

my love for the game well its dropping at a steady rate
specially with all the promisses and endless bugs but most of all the unballance in the game
 
So yammering about not having received anything on LEP is totally misguided.

That you are not concerned does not make those that are misguided, and offering those that want to a way to back out of this would be a gesture to help restore goodwill, as would putting the LEP on sale in the shop again.

It is a problem, fortunately one that can be solved.
 
That you are not concerned does not make those that are misguided, and offering those that want to a way to back out of this would be a gesture to help restore goodwill, as would putting the LEP on sale in the shop again.

It is a problem, fortunately one that can be solved.

No, if you received Horizons via the LEP (and the other goodies that were released for LEP owners) you've already used part of what the LEP offered. Getting a full refund of the LEP in my opinion would not be fair as you've already enjoyed part of the LEP since 2016. And I don't see how you'd factor in the already enjoyed content in a refund. How much should FDEV keep for Horizons? 40 Pounds as the cost at release? Should they give back the cosmetic goodies they gave you over the years?

The LEP originally was only available to Kickstarter backers (that's how I got mine) and I wasn't at all happy when it was offered after the Kickstarter campaign ended, especially at the price FDEV was asking for it (mine basically cost me an additional 40 pounds during the Kickstarter) as the price was ridiculously hicked up to 130 pounds.

So I'm not a fan of puting the LEP back on sale again as the price would at this point have to be in the same price region as it was the last time it went on sale.
 
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No, if you received Horizons via the LEP (and the other goodies that were released for LEP owners) you've already used part of what the LEP offered. Getting a full refund of the LEP in my opinion would not be fair as you've already enjoyed part of the LEP since 2016. And I don't see how you'd factor in the already enjoyed content in a refund. How much should FDEV keep for Horizons? 40 Pounds as the cost at release? Should they give back the

The LEP originally was only available to Kickstarter backers (that's how I got mine) and I wasn't at all happy when it was offered after the Kickstarter campaign ended, especially at the price FDEV was asking for it (mine basically cost me an additional 40 pounds during the Kickstarter) as the price was ridiculously hicked up to 130 pounds.

So I'm not a fan of puting the LEP back on sale again as the price would at this point have to be in the same price region as it was the last time it went on sale.

I'm not looking for a full refund, I'm looking for a refund of the unredeemed value. I bought one of those 'hiked up' ones instead of pre-ordering Horizons, the change I am looking for would effectively be as though I had pre-ordered Horizons instead of paying the extra for the LEP in 2015. The difference between those two options would be refunded.

Putting the LEP back on sale would be a sign FDev had confidence in their ability to deliver on it - ie that it represents good value.
 
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So you are saying Frontier deliberately conned their players on a technicality? I don't agree with this view.

I'm just looking to revert my account back to a non-LEP one. I don't see how the distinction between a product and a service has any impact if the goods or services have not yet been delivered, and there is no handling fee to consider either.
 

sollisb

Banned
Just gonna pop this here as its kinda relevant to the new subject being driven by River and Pic....

https://www.accc.gov.au/media-release/zenimax-to-refund-consumers-for-the-fallout-76-game

Edit: This is only tangentially related to the subject as the refunds were due to outages in fallout 76 and not because someone had no idea what lifetime meant when purchasing a lifetime expansion pass.

That's whole different kettle of fish. One where 'does EULAs trump consumer law'? No they don't.
 
Just gonna pop this here as its kinda relevant to the new subject being driven by River and Pic....

https://www.accc.gov.au/media-release/zenimax-to-refund-consumers-for-the-fallout-76-game

Edit: This is only tangentially related to the subject as the refunds were due to outages in fallout 76 and not because someone had no idea what lifetime meant when purchasing a lifetime expansion pass.

I agree with your edit, although not accounting for it being possible to make assumptions on future behaviour based on past experience seems like an oversight.
 

sollisb

Banned
So you are saying that Frontier is trying to con it's customers on technicalities. That's what I thought, ans as mentioned I don't agree with that view.

I'm just looking to revert my LEP account to a regular Horizons one and get the difference refunded.

Hmm.. On what grounds?

Q: Has Frontier provided you with what they agreed to provide at the time you agreed to accept those terms?
Q: Has Frontier provided a quality service equal o or above the accepted norm?

EDIT: I never mentioned the word or term.. 'con'. They are certainly using a technicality to overcome a certain dimension of consumer law, but in my view it wouldn't stand up in court. So forget the 'con' bit. Fact is, you agreed to their terms when you pressed 'pay now' or whatever the medium was.
 

sollisb

Banned
...does it look like they are going to?

I hear you, and if I had paid the LEP I'd be feeling I was P'd on.. but then I didn't. i think their service is shoody if not incompetent and their design lack any real imagination. But then I'm not looking for a refund. I have 5 accounts and got my money's worth and a lot more besides. But then I play by my rules.
 
I hear you, and if I had paid the LEP I'd be feeling I was P'd on.. but then I didn't. i think their service is shoody if not incompetent and their design lack any real imagination. But then I'm not looking for a refund. I have 5 accounts and got my money's worth and a lot more besides. But then I play by my rules.

Yep. However good or poor value the individual thinks they got, anyone owning the base game or base + Horizons has received what they paid for (bugs & missing features aside).

The only thing making this a big deal at all is the lack of communication from Frontier. I understand that companies are reluctant to return monies received and would prefer to find alternative ways to placate & compensate, but for me it has been left too long now and I just want to get that refund. No hard feelings, love the game so far (mostly), they tried but I don't see it working out.
 
Veering slightly off topic here folks.

Not really Tj, the current direction has come about as a result of my quoting an earlier post in this thread, which was a result of my being reminded of that post by comments in another thread.

If anything I would say discussion about communication over the future development if the game was more relevant here than the other thread or starting a new one only to quote this thread.

imo this is the least contentious place for this conversation to take place.
 
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