I have a Problem with my Zoo. For some reason the Game crashes when I try to play my Save game in Franchise mode. Is there a possibility to fix it? I don't want to loose it because it is my Main-Zoo and I have some really cool Buildings and Enclosures.
Help!!! my Zoo is crashing when I load the Save game
- Thread starter Firestar97
- Start date
Let us start simple...
Follow these directions
Generally, when a save file fails to load it is because the game files are screwy. Its rare for games these days to produce a corrupted file. Thus, you need to ensure all files are accounted for and/or fix.
Please let me know if this fixes your issue or fails.
Good Luck!!
Follow these directions
Generally, when a save file fails to load it is because the game files are screwy. Its rare for games these days to produce a corrupted file. Thus, you need to ensure all files are accounted for and/or fix.
Please let me know if this fixes your issue or fails.
Good Luck!!
Thanks but I already tried that and it isn't the whole Game. It is only my Main-Zoo that crashes after loading. My second Zoo, Career-Mode and Sandbox work perfectly
Well, shizzy.
Suggestions:
*Be sure ALL your drivers are up to date. I know NVIDIA released a new update a few days ago.
*Check Cloud to see if there is any old files, If so, swap the files.
*Go into Steam.
Right click on Planet Zoo.
Go to Properties.
Be sure Steam Overlay is NOT checked. If it is, uncheck it. (You be amazed how this can screw up your game at times).
*Run you game.
When Planet Zoo is fully loaded (at the loading screen). Alt Tab
Hit "CTRL ALT DEL" this should bring up the Task Manager.
On the very first Tab -- Processes, you should see Planet Zoo running.
Right click on it and select, "Set Affinity." Every box should be checked. If not check the empty boxes. Hit, "Ok."
Right click again on Planet Zoo (in the Processes Tab). This time select Set Priority. A cascade window should open. By default "Normal" should be checked. If is not check it. IF it is checked, then change the priority to "High."
Exit out of Task Manager, return to you running game and load you game file.
And if you want something more advance try here.
Options you could do to prevent this from happening again:
*Install your game on a different drive. (Mine are on D). The reason is some games do not do well on the main C drive because of other programs running -- like Firewall. While the game may run fine, sometimes weird hiccups like you are having will randomly occur.
*ALWAYS have at least several saves of your current progress. Never have just one save. I save a lot. This way if I am unable to recover the current file and/or fix it for whatever reason, have a backup. Sure, I may lose 10mins or even an hour, but it beats having to start from scratch.
*You canr ensure your progress is never lost by setting up a save folder system. That involves creating a folder (in whatever directory you choose) and naming it the game you are playing. Then within that folder, create another folder and entitle it "Play-through 1," or whatever you choose. Then locate your save files from the game. Copy the files you want and paste them into the "Play-through 1" folder. You can even go a step further and use an USB drive for the location or heck both!
Phew! Good Luck! And I hope you get this resolved!
Suggestions:
*Be sure ALL your drivers are up to date. I know NVIDIA released a new update a few days ago.
*Check Cloud to see if there is any old files, If so, swap the files.
*Go into Steam.
Right click on Planet Zoo.
Go to Properties.
Be sure Steam Overlay is NOT checked. If it is, uncheck it. (You be amazed how this can screw up your game at times).
*Run you game.
When Planet Zoo is fully loaded (at the loading screen). Alt Tab
Hit "CTRL ALT DEL" this should bring up the Task Manager.
On the very first Tab -- Processes, you should see Planet Zoo running.
Right click on it and select, "Set Affinity." Every box should be checked. If not check the empty boxes. Hit, "Ok."
Right click again on Planet Zoo (in the Processes Tab). This time select Set Priority. A cascade window should open. By default "Normal" should be checked. If is not check it. IF it is checked, then change the priority to "High."
Exit out of Task Manager, return to you running game and load you game file.
And if you want something more advance try here.
Options you could do to prevent this from happening again:
*Install your game on a different drive. (Mine are on D). The reason is some games do not do well on the main C drive because of other programs running -- like Firewall. While the game may run fine, sometimes weird hiccups like you are having will randomly occur.
*ALWAYS have at least several saves of your current progress. Never have just one save. I save a lot. This way if I am unable to recover the current file and/or fix it for whatever reason, have a backup. Sure, I may lose 10mins or even an hour, but it beats having to start from scratch.
*You canr ensure your progress is never lost by setting up a save folder system. That involves creating a folder (in whatever directory you choose) and naming it the game you are playing. Then within that folder, create another folder and entitle it "Play-through 1," or whatever you choose. Then locate your save files from the game. Copy the files you want and paste them into the "Play-through 1" folder. You can even go a step further and use an USB drive for the location or heck both!
Phew! Good Luck! And I hope you get this resolved!
I have exactly the same issue. My game crash when i load my main franchise zoo. It has over 200k cc worth animals and over 2m $ so its really annoying that i cant open it. Also i installed game on 2 other devices and same problem so its probably server problem.
Okay i found a trick to it. I had two save file one at 2pm and another lastest at 6pm. I just deleted the 6pm save file and loaded into 2pm. Might lose some progress but better than losing everything i guess
How do I check the Cloud for old Files? I don't know much about Steam
Also I don't see any Boxes if I click on it. Maybe I misunderstood because the Language of my Computer is German or maybe we use different Systems (I use Windows 7)
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This game is not playable at the moment
This doesn't change anything about me wanting to be able to play my Main-Zoo again when the Serverproblems are fixed
I love this game too but seems like i need to wait till all this get fixed.
Franchise is currently down due to maintenance, Frontier posted it on their frontier help twitter page this morning. Here is the most recent tweet.
Source: https://mobile.twitter.com/Frontier_Help/status/1193919895764946945
Source: https://mobile.twitter.com/Frontier_Help/status/1193919895764946945
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yeah i saw that been down for like 7-8 hours i think
I know, but sadly this isn't the reason. Since yesterday I can't play my Main-Zoo in Franchise-Mode. But the other two Zoos work perfectly
Did you try to deleting your recent saved file and try opening it again? I had the same problem and it worked for me
I will try it later
Sadly it didn't work. Is there a possibility to load a Save game that isn't anymore listed in the Game or are the older saves completely lost?
What happens if I delete every save game in the List that belongs to this Zoo?
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no ideaaa
This has already happened to me and a bunch of other people, you can see my original thread here: https://forums.frontier.co.uk/threads/franchise-save-now-crashing-whenever-loading.528874/
It's far from just you, no word from Devs about this either. It's killed my interest in playing the game for now, I'm too worried about pouring more time into more parks and losing all the progress for no good reason.
It's far from just you, no word from Devs about this either. It's killed my interest in playing the game for now, I'm too worried about pouring more time into more parks and losing all the progress for no good reason.
Just found out that at least my Game doesn't crash when it is paused. So if you still have your save game and you have Time to pause it before it crashes, you'll be able to save your Buildings and Habitats as Blueprints and export your Animals to another Zoo. I will try to find out what could've caused it and if I don't find out, I just make a new Zoo in Temperate Europe and with the same Name
I think you should just hold to your animals for now and wait couple of days to get things fixed from server side.