Normally, TCE asking you to process unprocessed player logs.So, when I open the TLC Computer Extension, it runs, when i select log in it just loads from a couple of seconds and the it freezes.
I'm on Windows 10, using the 1.8.1.9 TCE version, can't take photos cause it just don't open again, just the icon on the trail.
If you say yes, then a process screen opens and showing you the process of scan itself.
If no was selected, TCE skips all old logs and continues to load until the interface appears.
Did you saw the query in the center of your screen, where you can select yes or no?
It could be hidden behind any open window.
How many % was loaded until the freeze?