How many times must FDev reassure people that cheating is being monitored and handled? What do these people expect, that if they report bots, as soon as they click the reporting system "submit" button, we should see the accused instantly vanish before our eyes? FDev has their process, they don't want to talk about it to ensure it keeps working, and they take action where necessary.
I think its felt that people need reassurance that something has been done about it. Although this player "slaver" issue got jumped on quite quickly, there is a lingering feeling that Cheaters are not being dealt with. I.E. Combat Loggers, Abusive Griefers (See the SDC when they invaded Mobius), the old engineering exploit which helped in the Salome event and obviously the botting issue.
All that's probably needed is once in a while a statement from fdev saying, 'We've shadow-banned X number of accounts for breaking the rules.'