Sally, feathers are not 'a bit ruffled' because the game is not 'glorious' but for many people simply
fundamentally broken and not working in any meaningful sense. To make it worse, FD has not been trying to 'make things right in as sensible a way possible'. From the first day in Alpha FD has not been communicating properly with their customers, and that is putting it
mildly. It started by pretending performance would be fine in a few weeks, pinky swear. When at launch it became obvious virtually zero improvements were made we were told to 'wait till the end of the month'. By then still virtually no improvements were made.
Fast forward months and here we are: for most who couldn't play it it is still completely disfunctional. Some have experienced some minor improvements, for others it even got worse. Meanwhile it is completely unknown what Update8, which supposedly will containt 'parts' of the 'significant progress', will actually do for people. Or when it is supposed to come. Or what the final performance target even is.
Mind you, this is not unknown information about some product to be launched in the future. EDO has been sold, at full price, with explicit promises, many months ago. The time is long gone for vagueness. At this point FD should communicate what they think performance on min and recommended specs should be, and when they think they can deliver upon that. FD was confident enough to sell this product to people, so they should be confident enough about this too. And if FD cannot confidently say when their commercial product is going to function properly, that should have some obvious follow-up consequences.
This is not aimed at you, please do understand that. I know you are working very hard and are doing a wonderful job. I am also not aiming at individual devs or other employees, who I am sure are also doing everything they can. But in the end we are talking about a large corporation intentionally and knowingly continuing to sell a broken product. And while this is only a computer game, if this ape had feathers they would be very, very ruffled about it. Its not even that I dont enjoy EDO despite it all, but on general principle I feel it is important to hold corporations accountable for what are, undoubtedly, disturbing anti-consumerist actions.
Beyond that, thank you again for your work in trying to improve things.