The developers are some of my closest friends and I respect them massively as colleagues. They care too. We've got a lot to work on with some things, absolutely, you're all very right in many ways, but I will say that a lot of people behind this curtain care - we'll just continue to push through for you all on hard hitting issues that arise.
With all due respect to yourself and the dev team I don't think this is a simple matter of caring or not caring. When people say that the developers "don't care", what they're really saying is "their decisions make me feel like they don't care about me". You may care about someone or something a great deal but if your actions don't back it up then it shouldn't be a surprise when they feel not cared for.
I hope that FD takes a good hard look at the following two issues.
1) Why was the team not aware that everyone was expecting to apply experimental effects to the new FSDs?
This was the top discussion in every single community hub. Here on the forums, over there on reddit, and all the bigger discord communities. Everyone was telling their buddies "Hey don't miss out on the CG the rewards; best FSD possible!". The CG thread on this very forum had the discussion on the very first page. And even if you missed all of that, the rate at which we completed the CG should have been some indicator that something was up.
This lack of awareness has been a major source of frustration for the community. The numerous expired bug reports on the issue tracker are just another face of this problem. Healing beams and atmospheric fog has gone un-acknowledged as far as I can see (just as an example).
2) The official response was not thoroughly researched, despite being 2 weeks after the CG ended.
Over the years, FD has shown itself to be very secretive and slow moving when it comes to outward communication. When issues arise we often hear nothing at all for longer than we expect. Eventually FD does end up responding but, more often than not, there is a lot of vague high level talk; not a lot of detail. That's actually okay. A lot of companies do this because releasing too much information too soon can be seen as a liability. I don't think it's a good strategy personally but I understand it.
We run into problems when communication finally does come. In this case it was obvious from reading the first announcement that FD's understanding of the problem was very different from the community's. The announcement that this one follows up on is straight up wrong about pre-engineered modules not being further modified. We're all on the same page now but getting to this point was very messy. All of that could have been avoided if the issue was more thoroughly researched before communicating with us.
I don't think the FSDs are that big of an issue. It's the lack of community involvement and lackluster response that got people so upset.
