No idea how true this is, but interesting
CIG is not only ignoring a large group of its backer base, but they have also been ignoring the press for the most part for the last two years. I asked a GameStar journalist yesterday why they haven't done an interview in almost two years with them, and he said that they are regularly reaching out to CIG but they keep ignoring their requests. And keep in mind, CIG even did ship promotions with them for e.g. the Cutlass Red (that was the last interview in January 2020). GameStar even published a special version of their magazine featuring Star Citizen with lots of content about it, and GameStar's coverage has been extremely generous over all those years, and all of a sudden CIG starts to ignore them.
So yea, CIG is not only treating the hands that feed them poorly, but also the journalists that want to cover their company and Star Citizen, and then CIG is surprised that they are being perceived so poorly and think that it is because of people reading their roadmap.