Animals randomly locked in boxes

Am i missing something? What makes animals being locked in boxes? i had my bongos,bonobos,mandrills,giraffes,elephants and now asiatic black bears locked in boxes,that appear close to the habitat entrance. It's very frustrating as i keep getting comunicates "animal is locked in box for too long"
 
I hope this will be fixed. Only one of the Species in my Zoo is affected by this but it's a little bit annoying to find every few Minutes a Pronghorn in a Box. For some Reason the Bisons in the same Enclosure and the adult Pronghorns don't get stuck in Boxes
 
I have had all manner of issues today. Random notifications in game of inaccessible shops and facilities. Animals all boxing randomly and severe lag issues. I hope this will all be resolved as this is truly a great game.
 
This bug seems to happen to my animals when they are climbing mostly. So the 'getting stuck' theory sounds plausible.
 
I only really have this issue with animals that have the ability to climb. It happens the most when I move a piece of climbing equipment or a tree in their habitat.

My guess is that if the animal has an action queued down the line for that object, it will box the animal. But it could also just be completely random, who knows. Not me.
 
We have seen that funny screen shot with a giraffe relaxing on a shelter roof. But usually, them and elephants are seldomly rescued by fire fighters from trees. ;)

There must be something else than just the climbing ability.
 
My Pronghorns seem to get also boxed up when they go in their Shelter. I saw it happen exactly in the Moment when one of them walked in it
 

Chante Goodman

Community Manager
Frontier
Just wanted to share a quick update on this issue. We've been able to work on this thanks to all the feedback we got from people on it, so please keep sharing your feedback:
Hey all! Thanks for your feedback on this. Just wanted to let you know that we're finalising an update right now which we aim to have out this week. This update will include automatic unboxing when an animal has been boxed by the game, but the unboxing will only happen when the animal is safe! Once this update has been released, please come back to this thread and continue giving your feedback on this issue! :)
 
It worked! When I opened my game after the update, I only had two animals in boxes. Didn't see another one after that for the entire time I played... well, except for player caused ones.
 
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