Constant server/internet issues, need help

CMDRMolecule

CMDRMolecule
As the title says, I constantly have issues with the game that causes me to be error coded or crash the game entirely. This is immensely frustrating... and I really need help on how to fix this if possible. It constantly happens and ruins the fun I have with the game. Today I did physical multi-crew to raid a settlement with my friend and I disconnected. I tried to go into Taranis's caustic cloud for the countdown and COULDN'T EVEN SEE THE EXPLOSION because of how many times the game crashed. I do AX conflict zones and all of a sudden the screen goes entirely black and I cant play unless I use task manager to shut down the game.

If it's a computer issue, I have an RTX 2070 with an Intel i7-1050H CPU, so surely it can't be.
 

B1rdy

B1rdy
What do you mean by "error coded" or "crashed"? (Screenshot?)
Do other games also have issues on your machine?
Is your (W)LAN connection stable?
Is your internet connection stable (packet loss, ping spikes)?
Is your OS up-to-date?
Are GPU drivers up-to-date?
 
Last edited:

aRJay

aRJay
No problems yesterday or today myself OP so if your issues are ongoing perhaps you should contact support.
 

Decksmeck

D
Well, it might be obvious but still worth mentioning, make sure your system meets the minimum specifications for the game. Especially RAM. Not having enough RAM can sometimes cause a bunch of strange errors.
 

Decksmeck

D
CMDRMolecule said:
My PC has 16 GB of RAM, I just checked
Click to expand...
That seems ok. Some of the things that you described, like the black screen, it’s hard to say, if that’s a networking issue. Have you tried turning down all of your settings in the game, or whatever you can bear to turn down, and just see if the game runs well at lower settings?

Edit: if you have any success with turning down your settings, but it doesn’t make sense that you should have to turn them down, may want to check your operating system settings, or whether or not you have too many background programs and services running. It’s 16 GB. That’s a good bit but these days, It can get used up pretty fast if you have a lot of other programs running. Or at least a chunk of it can.
 
Last edited:

Ozric

Volunteer Moderator
Ozric
Is you're Power Supply OK and working correctly. The only time I've ever had problems with Elite and it just dropping out of the game was on my old PC when I upgraded the GPU and it was putting too much strain on my PSU as I passed through the mailslot. A couple of months after I first started having the crashes the PSU died.
 

CMDRMolecule

CMDRMolecule
Decksmeck said:
That seems ok. Some of the things that you described, like the black screen, it’s hard to say, if that’s a networking issue. Have you tried turning down all of your settings in the game, or whatever you can bear to turn down, and just see if the game runs well at lower settings?

Edit: if you have any success with turning down your settings, but it doesn’t make sense that you should have to turn them down, may want to check your operating system settings, or whether or not you have too many background programs and services running. It’s 16 GB. That’s a good bit but these days, It can get used up pretty fast if you have a lot of other programs running. Or at least a chunk of it can.
Click to expand...
I've tried, to no avail
 

B1rdy

B1rdy
Ozric said:
Is you're Power Supply OK and working correctly. The only time I've ever had problems with Elite and it just dropping out of the game was on my old PC when I upgraded the GPU and it was putting too much strain on my PSU as I passed through the mailslot. A couple of months after I first started having the crashes the PSU died.
Click to expand...
To be blunt, here a faulty PSU leads to a computer of the last 20 years resetting or, way more likely, shutting off. CTDs or render and network issues have other root causes than a defective PSU, hence your proposal seems absurd.
 

Ozric

Volunteer Moderator
Ozric
B1rdy said:
hence your proposal seems absurd.
Click to expand...
🤣

lol OK, sorry for trying to offer a possible solution based off my personal experience of why this game was crashing. I'll leave it to you to offer less absurd suggestions to the OP then.

Oh wait...
 

B1rdy

B1rdy
Ozric said:
Oh wait...
Click to expand...
I have asked a bunch of critical questions in order to have a basic understanding to even begin troubleshooting, which have not been answered so far. So what do you want me to do? Also write down random personal (and professional) observed computer malfunctions and possible solutions?
 

varonica

varonica
B1rdy said:
To be blunt, here a faulty PSU leads to a computer of the last 20 years resetting or, way more likely, shutting off. CTDs or render and network issues have other root causes than a defective PSU, hence your proposal seems absurd.
Click to expand...

Have tested plenty of PSU's where just one rail was outside of voltage parameters and/or varied wildly depending on the load, and if that rail is the one plugged into the GPU it could cause issues like this, but in my experience the best thing to do is to go through all the obvious causes first...oh look a PSU comes close to the top of that list.
 

B1rdy

B1rdy
varonica said:
Have tested plenty of PSU's where just one rail was outside of voltage parameters and/or varied wildly depending on the load, and if that rail is the one plugged into the GPU it could cause issues like this, but in my experience the best thing to do is to go through all the obvious causes first...oh look a PSU comes close to the top of that list.
Click to expand...
Then you can probably explain, how a faulty power rail (have you never had any single rail PSUs?) can cause disconnects and missing particle effects? How is the GPU working at all if the power delivery is unstable and out of spec?

Ozric said:
Maybe just not tell other people their experience is absurd, for no reason whatsoever 🤷‍♂️
Click to expand...
I gave a reason. It does not make sense from a technical perspective, given the information OP has provided.
 

varonica

varonica
B1rdy said:
Then you can probably explain, how a faulty power rail (have you never had any single rail PSUs?) can cause disconnects and missing particle effects? How is the GPU working at all if the power delivery is unstable and out of spec?

I gave a reason. It does not make sense from a technical perspective, given the information OP has provided.
Click to expand...

Lol, I used to repair PC's for a living, you would be surprised the odd problems a faulty power supply can cause, but a PSU is an easy thing to test, just plug in another one, run the game, see if it still misbehaves, one possible problem either eliminated or confirmed. But if you summarily dismiss "anything" it can leave you spending weeks and a lot of money wasted if it just happens to be the thing you dismissed because, well, feelings!
 

B1rdy

B1rdy
varonica said:
Lol, I used to repair PC's for a living, you would be surprised the odd problems a faulty power supply can cause, but a PSU is an easy thing to test, just plug in another one, run the game, see if it still misbehaves, one possible problem either eliminated or confirmed. But if you summarily dismiss "anything" it can leave you spending weeks and a lot of money wasted if it just happens to be the thing you dismissed because, well, feelings!
Click to expand...
I don't dismiss anything, because I work in IT, too, and have consequently see my fair share of weird issues. My experience is reflected in the numerous threads you can find online regarding broken PSUs and the corresponding symptoms. Missing graphic effects and network disconnects is very very far from top symptoms of faulty PSUs.
It might have been easy for you to start replacing part, because you had spare parts due to your business, but regular people are more prone to not have an extra PSU lying around. So it might be easier for those, to get down to the root cause, before buying and replacing parts. That why I was asking those questions. Because when all other (more demanding) applications run fine, OP most likely does not have a hardware issue.
By the way, you have noticed OP most likely has a laptop? So, according to your theory, detaching the battery would have been the first step for trouble shooting the power delivery.
 

robbyp

robbyp
You can get lots of bad effects with unstable power rails. This is one of the first thing you check when debugging electronics, is the power rails good? Then you move onto the next parts.

Hence the idea of changing psu for desktops is very relevant. If you have another one. Reseating all components as well.

You should be checking the basic functionality and stability by using test programs such as memtest86 and graphics test programs such as furmark which will give your system a good going over.
 

Nighthawk1983

N
I dont exactly see the same issues, but sometimes when i play i get stuck on black screen while exiting the game. I'll then have to open task monitor to shut down the processes to actually exit the game.
This also happens sometimes when I exit the SRV the shot black screen stays on and I have to exit the game the same way as above.

These errors have come to me after the latest big update to the game.

And I notived while playing in Open there is so much lagg, makes it impossible to play sometimes even tho my internet connection is perfectly fine (1000/1000) conection.

And now today after the update i spawn in 200ly away from where I logged out
 
You must log in or register to reply here.
Back
Top Bottom