A story first before my comments on the recent changes to Exobiology. Four years ago, I bought a new Highlander. I had considered the dealer's offer on a 2018 Highlander for a day, so I called to confirm they still had the vehicle and that the deal was still good. They said yes, so I said I would be there that night to buy the Highlander. When I arrived , they discovered that the 2018 Highlander had been sold. They admitted their error and said they would sell me the 2019 version of the 2018 model I was going to buy for the same price. That dealer won a customer for life, because they put the customer first.
Now to the issue at hand. I track my progress in Elite Dangerous very carefully. Each day I record the rank progress from my log file. I also record the time spent doing ranking up from my log files. Before Patch 14, I was Elite with 37% progress toward Elite 1. Progress was very slow. I had not done much Exobiology rank work because it was such a grind. When I saw the notice of new payouts I decided to try exo again. I advanced quickly because of the new payouts. I thought that exobiology had gone from the slowest to the fastest advancement overnight. In just two days I advanced to Elite 3 with 37% toward Elite 4.
Then the door was slammed in my face. The payouts remained at the new level, but the targets were raised proportionate to the new payouts. Even though I still show as Elite 3 with 0% progess toward Elite 4, this change has moved me back to a Cataloguer with about 75% progress toward Geneticist. Based on my time records It will take me 115 hours to regain the rank I had before Patch 14 was released. It will take another 175 hours to get to what I thought was my rank before the ranking values were raised.
The error made by not raising the rank requirements was compounded by the latest patch. A case could be made for discounting the progress made after patch 14. However, it is patently unfair to discount progress made before the patch was in place.
Comparing the Frontier solution for their error to my experience with the car dealer puts Frontier in a very bad light. Players should not lose progress because of a programming error. It would be much better to have all Vista Genomics sales prior to the patch revalued to the current rates This would still cause some loss of rank for those that did exo during the patch 14 fiasco. To mitigate the rank that loss, the exo rank levels could be reduced by perhaps 30% to 50%. A 30% reduction in the rank levels would cause me to lose my progress toward Elite 4 , but I would still be Elite 3 in reality. For those that had more progress during Patch 14, a 50% reduction might be required. FOr those that did no exo after Patch 14, it would be a bonus because they would get an increase in exo rank. This would have the added benefit of making the exobiology grind be more in line with the other pursuits for the future.
This might put some extra work on the Frontier Developers, but it would be the better outcome because they put the customer first.