Hey there,
Thanks for your feedback. You are right when you say that we're very busy right now getting ready for Beyond release and preparing what comes after that, too.
The developers, and the community team read the comments and feedback on the forums, social media, reddit and more, and communicate as much as we possibly can when we have clear and considered information to convey. For example, Sandro is putting together a post right now all about the changes coming with Crime and Punishment... much in the same way he did about the changes with Engineering. While you may not see comments and replies all day every day, everything is read through carefully and passed on to the development team, all of which are working very hard to make the best Elite Dangerous experience possible!
We have our weekly newsletter where we update our community on all the latest information, we hold regular livestreams where we discuss upcoming content with the developers (such as this Thursday's livestream which is a Q&A with the Lead Designer). We post patch notes, we update the community with post-livestream Q&As, and summaries of what we showed off on the streams. The focused feedback forum is an example of where we're making an effort to bring the community in to the discussion on future updates (and we'll be putting increased focus on this, and giving special attention to the FFF, when putting together the features coming as part of Beyond. We communicate through our social media channels, through individual channels on Discord, our developers are active on the forums, we send out emails to groups to engage with them and find out what in-game and out-of-game activity they have planned, and much more. Tonight, I'll be a guest on Lave Radio, talking about beta 3 and beyond (no pun intended).
Thanks.