Forum closing?

HeatherG

Volunteer Moderator
If you understand it then keep the forums accessible here. Game communities support your games which keeps the game developer (Frontier) alive. if you destroy your communities (fans) forum spaces... that fan support will decrease and hurt in the long term (less fans, sales and people leaving).

If people are too negative on the forum, perhaps give them a timeout or warning, but do not close the forum. It takes many years to grow a fanbase so do not censor your own fans.
I'm as crushed as everyone is but unfortunately it's not up to me, I really wish it were. I'm just a volunteer. I hate this as much as everyone does.

"and people don't just stick around on the forum so they can complain and try to put the boot in at every opportunity."

That comment shows exactly what the dev and mod team think of the PC2 forums and its users. And explains why its only the Pc2 forums closing!

(I would have got a warning for a comment like that!)
Volunteers don't have any input on this. :(


I'd say use the PC1 forums to talk about the game. I can't ask since it's a Sunday but I know only new games will be going to Discord. Just know that the CM's won't be seeing suggestions and stuff.
 

HeatherG

Volunteer Moderator
If its an observation made over 11 years in the ED forums and isnt the sentiment thats come from the "Talk" the mod and dev team had about the future of these forums (which i believe to be closer to the truth), then why is the ED forums staying put and its only this forums being shut?
Only new games, so ED is safe.
 
Only new games, so ED is safe.

Discord is different from internet forums. It's less or not transparent, more useful for chatting.

It's not your decision, but someone did decide this. He or she made a colossal mistake which should be reversed.
 
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No that's not what I meant at all. Clearly it's not obvious to you that the reduction in staff numbers has a knock on effect, especially when the team is stretched so thin. Maybe it's just me that sees that.
OK, I think maybe we're talking at cross purposes here. A thinly-stretched team is horrible for everyone in it - no argument there - and I really feel for anyone affected by this.
But a reduction in staff numbers is intrinsically a financially-motivated change, and if that makes a forum unmaintainable then I think the link from finance to forum closure is right there.

I (wrongly?) perceived Paul's post to imply it was nothing to do with finances/resources when he said:
For new Frontier games we are slowly moving discussion and feedback over to Discord as fewer and fewer gamers are choosing to use forums and opt instead for sites they already use.

Setting all that aside... Someone else has already pointed out something which doesn't truly jibe: you don't save much money or staff time if you don't shut down the whole forum site. Having run a site, I would personally break down the support workload into two separate buckets: firstly the effort to maintain the server which runs the forum (can be outsourced, of course) and the forum software on top of the server, which can be very non-trivial in both person-hours and outgoing cash, and secondly the effort to keep the forum itself spic and span - moderation being a key element of that, with a bit of "administration" thrown in on top. The moderation heavy lifting (handling spam and flame-wars, for example) is often done by volunteers (as seems to be the case here), leaving mainly the forum admin duties for the "staff" (paid or otherwise).

So, getting to the point: if I were to shut down a significant sub-forum on our site, the server maint. and admin loads and costs would probably reduce by at most a few percent (providing zero real motivation to do it); the moderation load would certainly decrease a fair bit but if that only lightens the load for volunteers, there's still no motivation for the company to do it as it doesn't free up significant staff time.
I guess this is why I fear that the FD forums are on a slippery slope to oblivion. I hope I'm wrong.
 
Where should we go then for news on future updates and such? The discord, the official site? Where will they announce free updates and new DLC packs from now on?
 
Where should we go then for news on future updates and such? The discord, the official site? Where will they announce free updates and new DLC packs from now on?
They didnt bother with delivering news anyway. Sometimes only posted about certain stuff on youtube posts, sometimes it was a facebook post, sometimes a youtube short… they didnt bother with giving news in all platforms simultaneously anyway. Just goes to show that there is no clear direction or plan for anything
 

Ozric

Volunteer Moderator
OK, I think maybe we're talking at cross purposes here. A thinly-stretched team is horrible for everyone in it - no argument there - and I really feel for anyone affected by this.
But a reduction in staff numbers is intrinsically a financially-motivated change, and if that makes a forum unmaintainable then I think the link from finance to forum closure is right there.

I (wrongly?) perceived Paul's post to imply it was nothing to do with finances/resources when he said:

What you have done is taken my personal opinion based on observations about how the company has changed since the first planet coaster game released, and how everything is different (across titles, streams, direct interaction, etc.). And applied that to specifically one thing, that it wasn't even relating to.

All I know is what Paul posted in this thread. The only extra thing I knew was about the Elite forums because I asked specifically, because I knew you would all come and kick off.

Also just look at any of the big new release games of the last couple of years. How many have forums (can't think of one), how many have Discords (all). The world is changed.

Where should we go then for news on future updates and such? The discord, the official site? Where will they announce free updates and new DLC packs from now on?
Yes the Discord, the website, social media, Steam game page, and the live streams.
 
Seems that it will go on like it was before...
An announcement here, a snippet there, an information somewhere and an answer elsewhere.
But there is a big difference:

The forum where the users put all found news in before, won't be available...
 
Seems that it will go on like it was before...
An announcement here, a snippet there, an information somewhere and an answer elsewhere.
But there is a big difference:

The forum where the users put all found news in before, won't be available...
It is still available, just not on here.
Discord it is!
 
It is still available, just not on here.
Discord it is!
They dont post everything there. Like mentioned above, sometimes its a post on youtube, sometimes a instagram post, then another time its some kindnof twitter post or something.
And we were the ones collecting all these things here, saying hey did you see that nrw post over there etc
 
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