Obviously the Sharur (not Shahur) System bug is not that new, see here:
Source: https://www.reddit.com/r/EliteDangerous/comments/nhvipj/game_crashing_when_loading_in/
I have had the same issue since the 2nd June. I am also docked in Shahur so it appears that is the issue. I am relatively new to the game but I am quite disappointed Frontier hasn't offered a response to such a big game breaking error.
I may delete my save game as i haven't been playing for long.
I may delete my save game as i haven't been playing for long.
if I had to guess the server that handle's that particular systems data flow has gone doo doo
and only FD can get on the horn too there rented server provider AMAZON ECS web services and ask"why?"
that is just speculation on my part of course
still as long as it isn't tea time or the weekend here in blighty it'll soon be sorted I'm sure
and only FD can get on the horn too there rented server provider AMAZON ECS web services and ask"why?"
that is just speculation on my part of course
still as long as it isn't tea time or the weekend here in blighty it'll soon be sorted I'm sure
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I have run into this problem as well. Unable to play and don't want to delete my save. Can't really add anything to the conversation, but might be good to comment and bump the post.
Answer from customer support regarding this issue:
The solution can't be just delete your progress and avoid Sharur. Hopefully they fix this. I had a lot of time and credits invested in an upgraded ship and don't want to lose all that progress.
Exactly the same issue for me too! Started yesterday, early afternoon. Been playing for a few days, doing some missions, really enjoying the game, and getting into it. Now I can't play at all after I logged out in the Sharur system. IDK what to do, I just want to play the game, and I've tried all the posted solutions I've seen (besides deleting my save file, I'd rather wait a few more days than lose ~20 hours progress). If anyone solves this PLEASE let the rest of us know how you did!
Same here. I was doing fine until this afternoon. It must be something to do with the name change update of something within the system. It's bizarre that it is just that system causing the problem. I am not deleting my saved game. Shahur is important in the opening stages of the game.
Same problem here. Moved to LHS 2661 to do some mining, approached the ring, dropped out of SC and it started to happen 1h ago. Now im in a crash loop. Starting the game, game is loading, see my ship for 1sec and it crashes.
Tried all the recommended troubleshooting, excluding the "workaround" that removes all progress. Nothing helps
I submitted a support ticket, and now Im waiting.
So a word of caution, if you are near LHS 2661 - avoid the rings, or suffer a similar fate as I do.
Because i have a feeling there is something wrong with those metallic rings.
Tried all the recommended troubleshooting, excluding the "workaround" that removes all progress. Nothing helps
I submitted a support ticket, and now Im waiting.
So a word of caution, if you are near LHS 2661 - avoid the rings, or suffer a similar fate as I do.
Because i have a feeling there is something wrong with those metallic rings.
Hi Chaps does anyone knpw if deleting your progress actually works?..also..will all ARX gained be gone too when deleting?//thx...i too was in sharur
exact same situation for me pal. hopefully get this sorted soon as I dont wanna delete my save?..not even sure if that would solve it?
If you have recently started playing, you can delete your player profile. But the best way is to issue a ticket in the support. Do not make it easier for the developers, they took money for the game.
I can confirm after docking in Sharur again today, that I am unable to log in to either open or solo play. I believe looking through the most recent patch notes that they were fixing planet names in the Sharur system. Maybe caused an issue?
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that's probably what intelligent species say about sol
deleting save will solve it but that will wipe all progress not an option if 6 months in or even years
"so if your gonna reset best do it in the first couple of weeks the logic being you wont suffer that much!"
NB FD will fix but it is a lotta work if a server did go the way of the doe doe
Yeah, I've heard some people say it fixes it, and other's say it didn't help at all, so for the risk of losing my work (I know my 20 hours isn't much compared to other experienced players obviously, but even still I lament to lose all that progress), I'm just hoping to wait and see if it fixes itself.
I have the price of this crash.., my gameplay since December 2014. And support is still silent.
I doubt that the game support staff is engaged in the development of the game and does not find time to quickly solve the problems of players who can not play what they paid for.
I'm not asking for optimization, because it's a long process in development, I'm asking to give me back the opportunity to play, and not write to forums and support.
I doubt that the game support staff is engaged in the development of the game and does not find time to quickly solve the problems of players who can not play what they paid for.
I'm not asking for optimization, because it's a long process in development, I'm asking to give me back the opportunity to play, and not write to forums and support.