Yes, as much as it pains me to admit, given I cannot stand Jobs, the company's arrogance and pretension (and those same traits displayed by many apple owners), they are fairly well suited to people with little or no technical ability.
That concerns me as well.
We all recall the arrogance of Apple when it only had 5% of the market. Now that its share is increasing, will it use its power to further impose its questionable value on Apple users.
These OS suppliers have enormous power. Potentially they could seek to send almost anything, from questionable demands for payment to opinions.
But PCs have become a necessity in a way that few other innovations have. There are only two companies. Linux is just a silly joke and considerably more questionable than Apple, (so far).
Such enormous power hasn't been seen before. Companies so wealthy that few can hope to see any sort of justice in court. Someone mentioned Apple Corps. Essentially brought down, not by law, but lack of financial muscle.
One way out of this is for M$ to sell off XP so another company can sell it as a home computing solution. That would allow it to concentrate on the commercial market, which it seems to have always preferred. I can't see that happening without some strong pressure from governments, the US government especially,
The monopoly is a bad thing, never more so than here.