This game is SO broken on SO many levels... it's easy to be concerned about the state and the future of the game. What you call "trolls" are actually former fans who enjoyed the game a lot and somehow FDEV managed to disappoint them on such a grave level that they got frustrated with the whole thing. EVERYBODY on the forums here wants this game to be great...
I try not to paint with a broad brush and would appreciate it if others didn't paint what I say that way either. I get that there are some disenfranchised players out there and I'm not that different a person that I couldn't be one of them. I make a choice to reject the doom and don't look to others to tell me what I should think or feel about something, but try to look at the greater picture as objectively as possible.
Some basic premises of Elite for me are:
1) It's a longstanding game franchise that's not going anywhere, even if this iteration of it ends. Which I don't think it will because Frontier have chosen the continuous development path for Elite Dangerous which suggests that Elite Dangerous is representative of the overall Elite franchise and will continue to be.
2) Elite is the sort of game where you make it what it is. It's more Minecraft than Final Fantasy.
Taking point 2 into account and elaborating upon it..
3) Elite is still in development and therefore it is to be expected that due to limited time/resources priorities will force x or y to be put on the back burner. That doesn't mean forget about x or y part of the game you would like to see fixed/fleshed out/implemented, it just means that it all can't happen at once. And don't get mad because what you thought was x turned out to be y and will be coming after what x turned out to be.
4) Point 3 obviously opens the door for those who are impatient or those who wish to sow discontent/drama for whichever reason they choose to do so - and I will grant it isn't necessarily malicious in nature, but is one of the reasons why I would suggest recognizing it for what it is when presented with x this or y that rant by anyone, and keeping point 3 in mind.
5) However, criticism is good, suggestions are good. Though all of that couched in Frontier bad this, Elite Dangerous bad that is engaging in point 4, so remember point 3.
6) All backers of the Kickstarter are 8+ years into this, it's a long-haul and massive in scope project (see point 3). There are going to be victories and setbacks but the bigger picture is seeing Elite Dangerous developed into the game that many of us all saw the potential of as a result of the Kickstarter etc.
7) Trying to cause damage to the franchise/company while claiming one wants the game to be great is illogical if that truly is one's goal. This doesn't negate point 5 - reframe the criticism from negative (you suck because..) to positive (it would be better if...) while still getting your point across.
8) Frontier do actually listen and when they see sufficient demand with it being possible given time/resources, they have responded. Not always, I will grant, but then isn't it a bit much to expect anyone to? Some want x which is at odds with those who want y, there is always a losing side at any given point and ultimate it's Frontier who make the call, though again, they have shown that they will reverse some decisions given appropriate feedback.
And lastly,
9) No-one truly knows what Frontier's plans/priorities for the game are at any given point, so far they have delivered a lot for the investment put into it, but there is still a lot to do. Frontier are a company, not a charity or your parents. They operate on an income basis and without it Elite surely will die (see point 7).
Is any of the above unreasonable or white knighty?
10 minutes ago: I sneak behind a guard... make sure NOBODY sees me... use the tool to stealthkill him... and immediately have a bounty for murder on my head. Wow, what a great game with working, plausible and credible mechanics! And that is even just one of the smaller issues! Imagine a game, where it is a "smaller" issue that the WHOLE stealth mechanics don't work AT ALL lol
Sometimes things don't work the way they are expected to, that isn't the same as not working "AT ALL". Maybe it was a glitch or maybe you just weren't as thorough as you thought? I don't know what you want me to say, or are you just trying to seek some consensus/validation?