Light Line causing litter issue.... is this a bug ?

I have a park in which I have been managing the litter just fine (6%) until it suddenly reached levels of around 40%. I invested in more janitors at this point (have 40 level 5 janitors for about 7000 guests) without it seeming to have much effect on the issue. I had just installed a Light Line with 4 stations and figured maybe the issue was that litter was being deposited on the exit paths of the new stations so I assigned one janitor per station to clean only that. This still didn't resolve the issue. Eventually I decided to try shutting the Light Line down and then my litter started gradually decreasing to below 6% complaints. When I opened the Light Line again, litter complaints soared again. Watching the janitors that work at the stations, it doesn't even seem to me that there is very much litter produced around the stations so I don't see why having the Light Line opened should increase my litter complaints by about 35%. Is there some sort of bug at play?
 
40 Janitors seems high to me, but I could be wrong. Are you sure you have enough trash bins? I make sure to put one about every 10 meters when possible and I had two janitors for about 3000 guests in a new park with no issues. I also make sure to always put trash bins at the queue entrance and exits to my rides.

At the risk of sounding like a dope. What is "Light Line"? Do you mean the Connie Express? If so and what you are saying is happening as it is, could very well be a bug. I have not seen it myself, but I have not really made parks big enough for that many guests yet. Just the nature of how I play usually... I make lots of small parks based on one or two half-baked ideas. Then I get about 50% there and then start another idea LOL!

Or, perhaps it's just realistic: Have you ever been on a clean mass transit vehicle? I have not! LOL!
 
It's very possible that your light line opening and the litter spiking is just a coincidence and are not related. It could still be wherever your "6%" of complaining peeps were complaining about originally, only that it's gotten way out of hand at that location.

I recommend utilizing "Work Rosters" for your janitors so that they are covering every single path that you've placed.

Until they add heatmaps or another way to find out where the litter is that peeps are complaining about, you have to scour your park and find the problem. If it's 40% saying litter is bad, that means it's a well traveled section of your park and you should be able to find it and fix it according.

If all else fails, maybe it is a bug, but check every one of your paths (starting with the well traveled paths first) to see if you can locate the issue.
 
Light Line is the name that the game gave my monorail train when I built it.

I am fairly certain that I have enough trash bins since my litter complaints go down to below 6% when I shut down the Light Line. It is only when the Light Line is open that my park seems to have any litter issues. It increases litter complaints by up to 35%, all other things remaining unchanged.
 
Light Line is the name that the game gave my monorail train when I built it.

I am fairly certain that I have enough trash bins since my litter complaints go down to below 6% when I shut down the Light Line. It is only when the Light Line is open that my park seems to have any litter issues. It increases litter complaints by up to 35%, all other things remaining unchanged.

Does the light line cause your peeps to walk down paths that they wouldn't normally walk down without the light line?
 
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I have, several times, tried shutting down the Light Line and then starting it up again. Each time the litter complaints go up when Light Line is turned on and gradually go back down when Light Line is turned off again. So the causality seems strong.

I have also used Work Rosters to make sure that janitors are focusing on any litter in and around the Light Line stations as well as other heavily populated paths.

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Does the light line cause your peeps to walk down paths that they wouldn't normally walk down without the light line?

No, I don't think so. The stations are placed on paths that are used also when the Light Line is shut off. Only the individual station exit paths are not used when the station is shut off. But these paths have devoted janitors via Work Rosters.
 
I have an idea that may help you. See, I don't have litter issues... ever. I am OCD about staff management. Whenever I would find some peeps complaining about litter, I would make it a mission to find out what the trouble spot is and correct the issue accordingly (adjust rosters, hire staff, more bins).

So, my idea is simple. Shut down the Light Line. Apologize to your guests (lol). Wait for the litter complaints to go down to your typical 6%. Find out where the 6% are complaining and fix that issue.

Once you fix the original 6% issue (guests no longer complain about litter), turn the light line on again and you can get a better handle on what the light line is actually doing to you. After you fix the 6% litter, and turn on the Light Line, if the litter is only 10%, 15%, 25%, but not the 40%, then you know where you fixed the original issue is the most likely culprit.

If you try and fix everything and you are still getting 40% litter complaints after it's turned on, I'd say it's a bug somewhere but I personally have no idea what it would be. Until we get heatmaps or UI changes that'll help us find litter complaints, etc, it's a pain in the behind on large parks to find the offending issue (depending on how you set up your park of course).
 
I have an idea that may help you. See, I don't have litter issues... ever. I am OCD about staff management. Whenever I would find some peeps complaining about litter, I would make it a mission to find out what the trouble spot is and correct the issue accordingly (adjust rosters, hire staff, more bins).

So, my idea is simple. Shut down the Light Line. Apologize to your guests (lol). Wait for the litter complaints to go down to your typical 6%. Find out where the 6% are complaining and fix that issue.

Once you fix the original 6% issue (guests no longer complain about litter), turn the light line on again and you can get a better handle on what the light line is actually doing to you. After you fix the 6% litter, and turn on the Light Line, if the litter is only 10%, 15%, 25%, but not the 40%, then you know where you fixed the original issue is the most likely culprit.

If you try and fix everything and you are still getting 40% litter complaints after it's turned on, I'd say it's a bug somewhere but I personally have no idea what it would be. Until we get heatmaps or UI changes that'll help us find litter complaints, etc, it's a pain in the behind on large parks to find the offending issue (depending on how you set up your park of course).

When I shut down the Light Line, the litter complaints eventually go away completely. When I said 6% I actually meant it was below 6% because those were the lowest percentage guest thoughts on the list. So when the Light Line is turned off there are no displayed litter complaints at all.

I did some more thorough testing. My park is open from 8:00 AM to 8:00 PM. Each day at 10:00 AM I checked the litter complain "That litter complaint is disgusting" and on day 4 I started counting how many pieces of litter I could spot on all of the most populated roads (always checking the same roads). At the start of this test the Light Line had been shut off for a few days so litter complaints start low. Here is the log on a day by day basis:

Day 1, 10 am: <4% complaints
---Light Line Opened---
Day 2, 10 am: 26% complaints
Day 3, 10 am: 35% complaints
Day 4, 10 am: 31% complaints (8 occurrences of litter found during visual inspection of roads)
Day 5, 10 am: 33% complaints (6 occurrences of litter found)
Day 6, 10 am: 31% complaints (4 occurrences of litter found)
---Light Line Closed---
Day 7, 10 am: 11% complaints (2 occurrences of litter found)
Day 8, 10 am: 6% complaints (0 occurrences of litter found)
Day 9, 10 am: <5% complaints (0 occurrences of litter found)
---Light Line Opened---
Day 10, 10 am: 29% complaints (10 occurrences of litter found)
Day 11, 10 am: 38% complaints (16 occurrences of litter found)
Day 12, 10 am: 35% complaints (14 occurrences of litter found)

The pieces of litter found during visual inspection were scattered throughout the whole park and not focused in any one particular area. So it seems that having the Light Line open causes more litter to occur around the entire park. Opening the Light Line only has minor effects on the total number of guests in the park (varies from between 6850 to 7050) so I don't think that the added litter is caused by there being more guests.

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post pics plz

What exactly would you like pics of?
 
Happens with Light line(monorail) and both train track rides, I have no higher than a 4% litter issue and no "step in sick" issue till I enable/turn on my monorail(light line) and a train track ride aka Iron horse or the other one. Both cause litter to rise to 40-65%. And I cant find ANY litter around them, in line, or at the exit. etc etc.
 
Happens with Light line(monorail) and both train track rides, I have no higher than a 4% litter issue and no "step in sick" issue till I enable/turn on my monorail(light line) and a train track ride aka Iron horse or the other one. Both cause litter to rise to 40-65%. And I cant find ANY litter around them, in line, or at the exit. etc etc.

It increases guest mobility though and any litter in prime spots will get noticed by more guests.

I am also wondering if guests can 'see' litter from the vehicle if it's within a radius of the track as the vehicle passes. The game tracks scenery within proximity of the vehicle and if litter is considered a type of negative value scenery then it's possible one piece of litter would get complained about by everyone on every train that passes by.
 
It increases guest mobility though and any litter in prime spots will get noticed by more guests.

Still doesn't explain why there is more litter in the park as soon as the transport ride is open.

Maybe guests buy more stuff when they can get around the park faster and therefor they throw away more trash? Have you checked your sales records?
 
Still doesn't explain why there is more litter in the park as soon as the transport ride is open.

Maybe guests buy more stuff when they can get around the park faster and therefor they throw away more trash? Have you checked your sales records?

There isn't more litter. There are more litter complaints. There is a difference.
 
maybe guests are littering ON the monorail and since no handymen are allowed to board, it never gets cleaned up?

thats why if you close it down, nobody complains. But hey I guess thats how transportation usually works right?

[wink]
 
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I'm going to test this later by setting up the exit to a cube with the nausea cranked up below some train tracks to see if it does anything.
 
maybe guests are littering ON the monorail and since no handymen are allowed to board, it never gets cleaned up?

thats why if you close it down, nobody complains. But hey I guess thats how transportation usually works right?

[wink]

This was my thinking too.

As these are transport rides, there may be an issue with peeps dropping litter inside the ride.
 

Yaffle

Volunteer Moderator
It may be that the ride happens to be the 'finished eating' distance from the food shop, no bin -> dropped litter. Bin -> full very quickly.

Note also what Kickflip said, make sure you've understood the message.
 
Through my testing, turning these rides on creates minimal amounts of litter in very populated areas, which I have tested, making the populated areas far away from the ride. I setup a janitor to monitor the exit and only the exit of that one ride. And I even tripled up on janitors in the populated areas I was seeing litter that I wasn't when the ride was turned off. And nothing fixed the issue. I set 10 janitors to the populated area with a bin every meter or so, and guests just littered purposely. Janitor picked it up, guest littered.
 
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