So ... I'm dense and accidentally purchased a ship kit that I already had yesterday. I filed a ticket early yesterday evening explaining the kit I actually wanted and requested either a refund or a swap (the 2 kits cost the same). This morning, lo and behold, I have the other ship kit and a nice email from CMDR Luna of customer support letting me know, which also said they'd pass along the "issue" that the store even let me buy a kit I already owned.
All in all, a great experience and I'm flying away happy. Thank you CMDR Luna!
Also...this forum doesn't seem to have any feedback section for non-suggestion feedback from the looks of it. As awfully negative as a segment of the community is, I guess I can see why....but you know, some of us have positive things to say too.
All in all, a great experience and I'm flying away happy. Thank you CMDR Luna!
Also...this forum doesn't seem to have any feedback section for non-suggestion feedback from the looks of it. As awfully negative as a segment of the community is, I guess I can see why....but you know, some of us have positive things to say too.
Last edited: