Don't worry UK consumer law trumps FD T&C's.
I am not in the UK.
Don't worry UK consumer law trumps FD T&C's.
I am not in the UK.
You know, it has just occurred to me that FD may have been delaying the processing of refund claims until after the launch of the gamma on purpose, not because they lack the time/manpower to deal with it.
Why? How? Well their cancellation policy starts with: "Once a permanent download of a Digital Product has been made available for download by you, the order cannot be cancelled and no refund will be offered. "
So the scenario plays like this:
1. disgruntled backer with no alpha/beta access asks for refund
2. delay
3. gamma launches
4. as part of gamma everyone's store account now has a link to download gamma
5. backer gets their refund denied because "a permanent download of a Digital Product has been made available for download by you"
6. profit!
Doesn't change the fact that Offline mode was a discussed and confirmed feature of the game:We've always been clear that the game is first and foremost a multiplayer game.
We've been quite clear from the start that online play was the way the game was meant to played.
If I remember correctly Sim City had the code to run completely offline - that isn't the case for Elite: Dangerous.
I really love this game and the visuals are stunning, but I'm going to push-back against the design trend that "every game ever made must have 24/7 connectivity to the internet, and must be a MMO with a fight-club style of interaction". The game was sold as having single-player functionality and now that is removed, I have no interest in being forced into an online arena. Lots of places I travel do not have internet. Just because game developers sit in an office-building with Gigabit Ethernet does not mean the rest of the entire world is like that.........
.........I'm reminded of the old saying: If you don't feel like doing something, you can always make some excuse why "it can't be done".
The SimCity developers (Maxis) made all sorts of excuses why it required always-on internet, and later it was revealed to be untrue.
Games have been made for decades without always-on internet, its not like software developers magically lost the ability to do it in the last 5 years.
-------------------------
I really like this game but even so, I stopped playing it as soon as I saw the news that Offline was removed, and I will be requesting a refund. As much as I like the concept of the game, I must stand against the design philosophy that everything must be an online gladiator-arena to be fun; and especially stand on my principle that I will not be forced to connect to the internet 24/7 just to play a Solo/Single-player game. We can still read books for fun and good adventure, those are not multiplayer. the Mass Effect franchise was a great game and they were not multiplayer (except the co-op they added to #3 at the end, which was totally optional).
Until they get a refund, they are still customers.
kind of already something like that in the game now: Try the "Tutorial" mode from the main-menu, it runs without internet access.Oh, and I really hope they are telling the truth about the effort required to produce a single player game, because if somebody produces a playable cracked single player warez version of the game in the very near future, there's really no way back in the trust stakes... and you just know somebody will try!
Guys. girls, can i just say as a person thats watched whats going on in here is to be honest ridiculous, why u ask.
ok here goes , ppl that want a refund because they was promised, yes promised and it even says it in the EULA that offline would be available. are being attacked for asking for that refund.
Next, ppl that are doing the attacking are now complaining that , hey gamma has gone live but i carnt play online cause the servers crashed or this has happened .
Dont u guys/girls get it YOUR IN THE SAME BOAT NOW, why cause you carn't play the game the way u want to, dont u see the funny side now or why the ppl that was wanting offline have a point,
no offline mode no game , server crash no offline mode no game , server update 3.4.5.6. hours no offline mode no game.
instead of attacking the ppl asking for a refund you should be supporting them as a community to help resolve this issue.
sorry for a long post but i thought as a newbie i would give u my point of view
phil IGN Missy-yen
Guys. girls, can i just say...
Guys. girls, can i just say as a person thats watched whats going on in here is to be honest ridiculous, why u ask.
ok here goes , ppl that want a refund because they was promised, yes promised and it even says it in the EULA that offline would be available. are being attacked for asking for that refund.
Next, ppl that are doing the attacking are now complaining that , hey gamma has gone live but i carnt play online cause the servers crashed or this has happened .
Dont u guys/girls get it YOUR IN THE SAME BOAT NOW, why cause you carn't play the game the way u want to, dont u see the funny side now or why the ppl that was wanting offline have a point,
no offline mode no game , server crash no offline mode no game , server update 3.4.5.6. hours no offline mode no game.
instead of attacking the ppl asking for a refund you should be supporting them as a community to help resolve this issue.
sorry for a long post but i thought as a newbie i would give u my point of view
phil IGN Missy-yen
You know what's worst, for me?
What I just realized?
I have the premiere twitch stream open in another tab.
I downloaded and tried the gamma for a few minutes.
Before this whole mess I'd have been glued to the screen watching the stream, and waiting for it to end so that I could get flying, so I could explore the founder's system, fly to Sol, explore the interesting stars on my list.
Now... I feel nothing.
The awe, the sense of wonder... they're gone.
The whole experience that I had been looking so much forward to... is soured, probably irreparably.
This is not my game anymore.
It's just another generic MMO, completely outside of my control, that like 99% of MMOs will be gone and forgotten in a few years at most, replaced by the next new thing.
I simply can't find the drive to invest my feelings in it anymore.
And, reading this thread, I doubt I'm the only one who'll feel this way (although most seem to already be gone, or waiting for a refund).
I doubt I'll ask for a refund, personally.
I expect I'll be playing the game from time to time, definitely much less than I would have, till other games come around that offer a similar experience without this emotional baggage.
They won't be as good as this could have been, but they won't have this baggage.
Oculus has probably lost a sale from me. So have the writers of Elite-based fiction.
I still have hopes that Frontier will realize their mistakes and fix the game, or (more probably) that the community will simply break it free with third party servers, and that some time in the future I'll be able to play it as I intended to.
For now, though, and till then... I have one less wonderful thing to look forward to (and there aren't many of those around).
Quite a depressing situation, all in all.![]()
Guys. girls, can i just say as a person thats watched whats going on in here is to be honest ridiculous, why u ask.
ok here goes , ppl that want a refund because they was promised, yes promised and it even says it in the EULA that offline would be available. are being attacked for asking for that refund.
Next, ppl that are doing the attacking are now complaining that , hey gamma has gone live but i carnt play online cause the servers crashed or this has happened .
Dont u guys/girls get it YOUR IN THE SAME BOAT NOW, why cause you carn't play the game the way u want to, dont u see the funny side now or why the ppl that was wanting offline have a point,
no offline mode no game , server crash no offline mode no game , server update 3.4.5.6. hours no offline mode no game.
instead of attacking the ppl asking for a refund you should be supporting them as a community to help resolve this issue.
sorry for a long post but i thought as a newbie i would give u my point of view
phil IGN Missy-yen
I get that a promiss is a promiss. And so they will refund the ones that want their money back.
Just don't like the drama queens that draw up images of a unicorn that just got butchered.
Stick to the game or get your money back. Whining and crying and calling it a generic MMO...wow, seriously.