News Official merchandise store now open!

Pay for Planet landing?

i heard somewhere that i'm going to have to pay more money on top of the £39.99 i've already paid to get planetary landing ?? ...
dont get me wrong , £3 for a few paint jobs is ok i guess but there should be a way to earn it in game but paying another what ? £8-20 (guess) for dlc ? i thought E:D was a one time buy for unlimited exploration and fun but if what i heard is true then that puts me off playing the game at all .. i thought this was a game where i buy it once and with each update the immersive experience increases dramatically .. will i have to pay to get out of my seat and look at my ships interior too ? will i have to pay to go and walk around a station ..
 
Also, can anyone update me on the shipping time? Saw some people complaining about it taking very long, has this been resolved or is it still an issue?

Ordered on friday, got the stuff delivered this morning (I'm in Belgium).
 
My wife bought me the T-shirt for my birthday but it was the wrong size. To send it back she has to raise a ticket to get a RMA, so it could be ages before she gets a response but the returns policy states we only have 14 days from the dispatch date to return the product. Is there a quicker way of getting an RMA or will FD waive the 14 days clause if they don't respond quickly enough?
 
My wife bought me the T-shirt for my birthday but it was the wrong size. To send it back she has to raise a ticket to get a RMA, so it could be ages before she gets a response but the returns policy states we only have 14 days from the dispatch date to return the product. Is there a quicker way of getting an RMA or will FD waive the 14 days clause if they don't respond quickly enough?

I would suspect that the 14 days would represent the time between receipt and the date you raised the Returns ticket.
 
I would suspect that the 14 days would represent the time between receipt and the date you raised the Returns ticket.

Well my most recent sales support ticket took 4 weeks for a response .... I'd suspect though they'd be in a silly spot if they tried to enforce 14 days from receiving it - so long as the ticket was raised within those 14 days it shouldn't be a problem.
 
So, if merchandise is available from the store, when will backers receive the promised physical goodies; ie the premium boxset, t-shirt, etc? The last 'expected delivery date' was March 2014 on the website, and since then only a single mention in the newsletter that goods will ship in January 2015. Its now almost March, and.... nothing.
 
I don't suppose we'd be able to suggest items for the store... like a wallet with the Elite Trader logo on it? The crest is obviously the same, but the backdrop of the olive branches is different. I understand that the Elite Combat logo is the game logo, but for those of us that are Traders or Explorers it'd be nice to have some love too :)
 
i heard somewhere that i'm going to have to pay more money on top of the £39.99 i've already paid to get planetary landing ?? ...
dont get me wrong , £3 for a few paint jobs is ok i guess but there should be a way to earn it in game but paying another what ? £8-20 (guess) for dlc ? i thought E:D was a one time buy for unlimited exploration and fun but if what i heard is true then that puts me off playing the game at all .. i thought this was a game where i buy it once and with each update the immersive experience increases dramatically .. will i have to pay to get out of my seat and look at my ships interior too ? will i have to pay to go and walk around a station ..

Geez, wouldya quit worrying? Wait and see first, so many folks anticipate negatively around here OMG

I would like a polo shirt with embroidery too and a nice bumper sticker (you may have these ideas free FD, we can negotiate if you want more. I don't want to move to Halifax )

My other vehicle is a Cobra MkIII
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Elite: Dangerous CMDR on-board
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The Alliance Rules, Down with the Federation and Empire
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Friendship Drive Charging....
 
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