I can see that right now
Perhaps it's time to stop pinging Sally for every little thing
- Thread starter Ozric
- Start date
Then you are more man than I sir, and I salute you.
I dunno about that I was tempted to post what Mr Anders just did.
14 years old that now; never mind old meme, it's practically prehistoric.
That was the one!!^
I feel old.
And people wonder why the devs retreated from this forum faster than a Hen's night from a Incel convention.
My conscience is clear, have never bothered/pinged anyone directly connected at FD. Unless they read (unlikely) my forum posts.
Always supposed that some one (or two) at FD would have the job of tracking why the natives are restless and report.
From personal experience it seems that even those who had the best intentions couldn’t prevent a “Titanic” event though they had some indications that concerned.
Hope for the best.
Always supposed that some one (or two) at FD would have the job of tracking why the natives are restless and report.
From personal experience it seems that even those who had the best intentions couldn’t prevent a “Titanic” event though they had some indications that concerned.
Hope for the best.
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What Sally does has given a lot of players back some limited amount of faith into FDEV. Someone who listens, someone who answers, no longer being left alone with a game in a bad shape (though slowly getting better). The way this works is great, but I fully agree, this quickly becomes too much for one person alone. What I would suggest is a CM team account that can be pinged, and gets answered by whoever from the team who is on duty or has time for that. The reply would come from the CM team account and we would not know who actually answered. The important thing is to keep this level of communication up, but there's no reason why Sally should bear that alone.
Not that I advocate for pinging staff constantly, but I think this is more of a symptom of a larger issue; that there are not enough active Community Managers for Elite, and that the Issue Tracker is beyond useless.
Sally is basically the only CM that is actually active in the forums (and yes I'm aware that being a CM is more than just lurking on forums). But the issue is everyone's questions are being funneled directly to one person because there is only one person.
Sally is basically the only CM that is actually active in the forums (and yes I'm aware that being a CM is more than just lurking on forums). But the issue is everyone's questions are being funneled directly to one person because there is only one person.
I turned notifications off for likes, ain't nobody got time for that.
Ozric
Volunteer Moderator
You don't need to tell me that
It's why I asked Arf about it in one of the Q&As in December last year, and was told it was high on the list. And then I made this thread in February because it obviously wasn't, which has had no interaction from the CM team. Then there was an update on the future of it coming a couple of months ago, then it didn't happen, and the last time a question about it got acknowledged by Arf on stream it was, we're looking into it.Obviously it's part of a wider issue, but as I've said before there's far more things to do than just the forums, and yes I know Elite has a sizeable CM team, but the scope and coverage of the game is huge. This is the highest level of interaction here there has ever been by a member of the CM team, by a long way. And, well, to not be too blunt about it, I know what you lot are like
Just a hope that it might make some people think before hitting send.
Yet it seems they take turns answering questions. I'm imaging their project meetings: "ok time to pick the person to be dog-piled this month, everyone pull a straw out the hat..."
So here's an easy solution:
- FDev make an official forum generic CM account, eg: "Frontier Community Managers"
- they share the login password amongst themselves
- all questions go to this shared pool of PMs
- each can then login as/when they have time
- can respond and just bung in their own sig/signoff
Maybe it's because they know that Sally will reply as best she can, whereas if you contact anyone else ......
I appreciate that some of the connections are probably vexatious, but I believe there is a CM team of 4, so perhaps others could .... help out?
They really don't - check out the number of posts the CMs have made the last couple of months and the sort of posts they are. Sally responds to more in a day than the others do combined in the whole month.
We shouldn't be bugging Sally though - there needs to be a better way of highlighting issues to FDev and for them to indicate the state of play on them.
If only we had a "fit-for-purpose" Issue Tracker for these things
It doesn't matter how many platforms you use, if no-one responds to them (apart from Sally). Poor Sally didn't realise that Frontier's standard response, we'll increase the level of communication, is normally a pretty empty promise.
Things looked pretty normal, the weekly news steam would now only happen every other week, but Sally actually took what Frontier were saying seriously. It's not surprising that everyone with a query rushed to not look a gift horse in the mouth.
So perhaps if the rest of the team were a little more Sally and a little less we're going to improve communications by cutting the number of news streams, the ED galaxy would be a less stressful place?
We were told that, in a 'new' & better communication effort, there would be a CM assigned to forum etc. each working day...
It was like that for a week or two - then Sally happened.
Sadly, the remainder of the team, when they do make an appearance here come across sounding as if they are forced to be here.
It was like that for a week or two - then Sally happened.
Sadly, the remainder of the team, when they do make an appearance here come across sounding as if they are forced to be here.
