Report issues using the Issue Tracker

Thank you for all your support so far and for helping raise awareness of the issues that are affecting your gameplay!

I'm happy to help making this game even better.
I see there are a lot of issues in the issue tracker just "expiring". A lot of these issues involve not finding the mission target in the mission indicated system (can be pirates, pirate factions, megaships, ...).
Can you please make a statement on this? Otherwise Commanders keep adding issues that are not marked as duplicated , not marked as invalid, but just "expiring".
Is this because of finetuning the game db's or something? It would be nice to know we can sometimes have this and have to live with it. We can just abort the mission and go on with the other missions then.
 
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Bug reporting site is a JOKE!

lots of people having connection issues this 'morning'.

A fair few reports, obviously a server comms issue somewhere internally.

People put reports on, we just get generic, 'invalid' markers and told to goto a 'local network connection' article..

WHAT A WASTE OF TIME.
 
After this wonderful extended downtime, none of my pc squadron members or myself has the squadrons chat available and not an option to turn on or off in the settings
 
I'm seeing an odd one - just throwing this out there:

If I've been mining in a system infested with carriers and then use the sysmap to navigate back to mine, it selects as normal. However, upon hopping into SC, another, seemingly random carrier becomes my destination.

Just me?
 
Not just you. Having this as well.

On top of it, when I was doing evacuation runs after the terrorist attacks some weeks ago, when dropping out of SC at the megaship, I sometimes had another Carrier selected suddenly. It was driving me mad because I didn't notice it at first and I was wondering why they kept denying my docking request :D
 
About Issues Tracker:

  • Issue to log-in ... is needed try few times before it logs you in.
  • Numerous valid reports expires, it seems there is not enough people which go through all reports and evaluate them ... why do you need 10 players for confirm bug when you have there video which clearly shows what is wrong ?!?
  • Unability find own contributions to already existing bug reports (you also cannot edit those yours contributions)
  • Unability manage your votes to bug reports or find bug reports you voted for (one from menus shows for me "Number of votes left: -19" )
  • Numerous duplicate bugs reports
  • Numerous OLD bugs which are still in game despite they were reported (repeatedly)
  • Almost non existing feedback (right in reported issue) about state of repair.

... its somewhat sad that tool which should serve for better bug management is poorly working itself.
 
Issue Tracker will not publish my report -- "Unfortunately we were unable to add the issue to the system." Why not? What good is a bug tracker that won't accept bug reports?

Actually, the report was being published but the Tracker reported that it was not, a bug of another color, I suppose. To avoid submitting multiple times due to the punky message, check the Reported Issues in another browser tab after submitting. Your report will likely be there even though the Tracker says it was not submitted.
 
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