Rewards for community goals McDonald Settlement

LeoBartlet

LeoBartlet
Meme (5).jpg
 

Sethioz

Sethioz
Florenus said:
You contacted Support.
Obviously this rewards wasn't prepared properly before the CG, so they probably will deploy it along with some patch. It's not something that Support can deal with.
Those are unique modules and when they gave them as prizes recently there were bugs and problems associated with them, not to mention lots of misunderstanding, so they are most likely making some structural changes to those rewards.

Just relax.
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If that's the case, why not SAY SO? I have brain and I'm well aware that developers don't reply to support tickets, but this is what SUPPORT is for, if you have issue, you send it to them and they will contact right department and sort it out. If you have issue with payments, they will contact sales department and figure it out, if you report a bug in game or with account, they will contact devs or tech guys (those who debug and troubleshoot and then forward info to devs), but instead they say they can't control it ...
I didn't expect support to be able to directly control the game and add the FSD, but what they CAN do, is contact the correct departmnet and ask "Yo we have lot of unhappy customers here, how's the situation with FSDs?" .. not so hard, is it?

If they receive no reply from devs, then point a finger and say "devs have not given us any feedback on this issue yet"
Sometimes finger pointing is necessary to wake up the lazy ones.
I was simply saying that being vague and evasive is not the way to go, it only makes customers angry. Just be honest and tell us the truth. If there's a bug or someone being lazy, just say it the way it is.

We all have problems in life and I don't blame people for having their own issues, devs are just humans and have their life problems too, but this is why you need to be honest and just say so. Maybe some dev got into car crash or has family issues, in that case just say so. I personally don't like people too much, but every now and then people surprise me with their understanding towards things that I didn't think they'd understand nor care about.
I'm not saying tell me your life story, but just along the lines of what the issue is. Is it because they have more important things to do? is it because someone is on vacation? is it because someone is just lazy?

Bottom line .. why add reward if it's not even ready? Imagine Formula 1 race, where first 3 drivers climb on the podium and then event staff says "We don't have trophys ready, it's out of our control, we have no ETA on when you will get your trophy" ..
 

Pigletslastand

Pigletslastand
Sethioz said:
If that's the case, why not SAY SO? I have brain and I'm well aware that developers don't reply to support tickets, but this is what SUPPORT is for, if you have issue, you send it to them and they will contact right department and sort it out. If you have issue with payments, they will contact sales department and figure it out, if you report a bug in game or with account, they will contact devs or tech guys (those who debug and troubleshoot and then forward info to devs), but instead they say they can't control it ...
I didn't expect support to be able to directly control the game and add the FSD, but what they CAN do, is contact the correct departmnet and ask "Yo we have lot of unhappy customers here, how's the situation with FSDs?" .. not so hard, is it?

If they receive no reply from devs, then point a finger and say "devs have not given us any feedback on this issue yet"
Sometimes finger pointing is necessary to wake up the lazy ones.
I was simply saying that being vague and evasive is not the way to go, it only makes customers angry. Just be honest and tell us the truth. If there's a bug or someone being lazy, just say it the way it is.

We all have problems in life and I don't blame people for having their own issues, devs are just humans and have their life problems too, but this is why you need to be honest and just say so. Maybe some dev got into car crash or has family issues, in that case just say so. I personally don't like people too much, but every now and then people surprise me with their understanding towards things that I didn't think they'd understand nor care about.
I'm not saying tell me your life story, but just along the lines of what the issue is. Is it because they have more important things to do? is it because someone is on vacation? is it because someone is just lazy?

Bottom line .. why add reward if it's not even ready? Imagine Formula 1 race, where first 3 drivers climb on the podium and then event staff says "We don't have trophys ready, it's out of our control, we have no ETA on when you will get your trophy" ..
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I hear ya (y)
 

Florenus

Florenus
Sethioz said:
If that's the case, why not SAY SO? I have brain and I'm well aware that developers don't reply to support tickets, but this is what SUPPORT is for, if you have issue, you send it to them and they will contact right department and sort it out. If you have issue with payments, they will contact sales department and figure it out, if you report a bug in game or with account, they will contact devs or tech guys (those who debug and troubleshoot and then forward info to devs), but instead they say they can't control it ...
I didn't expect support to be able to directly control the game and add the FSD, but what they CAN do, is contact the correct departmnet and ask "Yo we have lot of unhappy customers here, how's the situation with FSDs?" .. not so hard, is it?

If they receive no reply from devs, then point a finger and say "devs have not given us any feedback on this issue yet"
Sometimes finger pointing is necessary to wake up the lazy ones.
I was simply saying that being vague and evasive is not the way to go, it only makes customers angry. Just be honest and tell us the truth. If there's a bug or someone being lazy, just say it the way it is.

We all have problems in life and I don't blame people for having their own issues, devs are just humans and have their life problems too, but this is why you need to be honest and just say so. Maybe some dev got into car crash or has family issues, in that case just say so. I personally don't like people too much, but every now and then people surprise me with their understanding towards things that I didn't think they'd understand nor care about.
I'm not saying tell me your life story, but just along the lines of what the issue is. Is it because they have more important things to do? is it because someone is on vacation? is it because someone is just lazy?

Bottom line .. why add reward if it's not even ready? Imagine Formula 1 race, where first 3 drivers climb on the podium and then event staff says "We don't have trophys ready, it's out of our control, we have no ETA on when you will get your trophy" ..
Click to expand...
First of all, support assured you that you will get your reward and more information from CM will follow next week.
What more do you want from them?

Support can help you with things that went wrong with the game, not with things that were not implemented yet. They might not know the details. They were probably told what they told you, which should be enough, honestly. You might as well ask them why there are no ship interiors yet, since David Braben promised them seven years ago. And they should explain to you who broke their leg, whose dog died and why it prevents interiors from happening.

You were informed from the start that CG rewards will be issued at "later date". You're just acting like a child that can't accept it and wait a little. Sheesh.
 

Sethioz

Sethioz
Florenus said:
First of all, support assured you that you will get your reward and more information from CM will follow next week.
What more do you want from them?

Support can help you with things that went wrong with the game, not with things that were not implemented yet. They might not know the details. They were probably told what they told you, which should be enough, honestly. You might as well ask them why there are no ship interiors yet, since David Braben promised them seven years ago. And they should explain to you who broke their leg, whose dog died and why it prevents interiors from happening.

You were informed from the start that CG rewards will be issued at "later date". You're just acting like a child that can't accept it and wait a little. Sheesh.
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ironic coming from someone who overreacts like a child himself lol ... it makes me laugh and cry at same time, how kids nowdays do the exact same thing that they cry about. that's defintion of hypocrite.
 

denispage

denispage
People, HOLD ON!
Frontier is in silence more than one month not only because of the extended holidays, but Coz they will bring MANY good news soon!
Stay tuned!

Cheers and o7!
 

DarkStarSword

DarkStarSword
Speedcuffs said:
Even the Mods have blocked this thread.
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Wait, are you saying the mods are asleep??? You all know what that means - charging double engineered Friendship Drive.... 5... 4... 3... 2... 1...

1298787074140.png


Did you know that limpet controllers actually contain Unicorns that use their telekinetic powers to move the limpets? What, you thought all those 'Imperial Slaves' were human? The bigger the module, the more unicorns are inside. The controller rating is actually the score they received in their final test at Celestia's school - that's the reason it doesn't go down to F for Fail. Next time you power down a limpet controller remember you are actually starving the ponies inside.
 
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