You do know that ED is sold as a "definitively epic multiplayer" and as an MMO therefore legally and morally "stands for" these things, right?
How the game was advertised clashes with its history and current iteration of the game. In that sense he is right. It also doesn't legally stand for anything as "epic" is subjective. At most you'd be due a refund. This game is not an MMO. No more than D3 is anyway. It has MMO features, but it is not as limited as they are. Those games rely on a social end-game where people play primarily to socialize (Thanks WoW). This game has different goals. Though it will take a very long time it can cater to solo, small group, and standard "mmo" players. But if they start to release content that excludes a group of players (save basics like wings) they will throw that advantage away. This game does need more "epic" content though, because it is lacking it in all areas save perhaps large scale PvP and exploring to an extent.