You know, I can't help but compare Star Citizen to another game I backed on Kickstater waaay back at the end of 2012.
Stonehearth, a voxel based village construction and management simulator.
The game was supposed to be released in 2014, but remained in Alpha until it was officially released in late 2018. The game was always fun to play, with the Hearthlings (the AI villagers) able to follow their routines right off the bat. The Hearthlings began to show personalities in 2016, hold "wingding" style conversations in 2017, and have more complex emotions in early 2018. I actually watched one Hearthling run off in tears after another Hearthling who had insensitively reminded her of her pet rabbit, who had died in a goblin raid early in the game!
Unfortunately, the development team wasn't able to continue development after 2018, unable to meet its last, and most ambitious, stretch goal: a "dungeon master." Naturally, they got some hate because of that, but IMO it's still a good game. The Development team had to redo two of their core features (how Hearthlings build the structures you design, and path finding) because player designed buildings were
way more elaborate than the development team had anticipated. Personally, I think they made the right choice.
A very small team on a limited budget could get their AIs to interact with a dynamically changing environment, and give them personalities and emotions along the way. What the heck is wrong with CIG, given the problems that
their AIs have, even after all this time?