The lack of mute/block functions doesn't help though.Let's be honest, this isn't specific to Star Citizen.
As i understand it (not being a girl), in online games once people know you a girl it goes one of two ways. Either people start showering you with gifts or the harassment starts... or both. I suspect even the gift giving isn't always welcomed.
Its sad, but that's what happens when you give a wide range of people anonymous access to online features, especially G.I.F.T.ed people.
No company can do live moderation of live chat (voice or text), so the only recourse is reporting people when they step out of line.
And that is what the author of that post needs to do. Report, report, report.