This comes down to perspective.
So there are a few ways to make new "friends" here... people not understanding the game, think they have a found "obvious" game breaking bad design, and then post a thread about how could FDev even create something like this, and when people start replying that this is not how it actually is, or trying to explain what the hurt points is and what can be done to overcome them, the OP goes ballistic and digs in their heels and simply accuse everyone for being mean, not understanding, etc, etc. And that can quickly make the most patient forum members to have a bad day eventually.
Sometimes people are just having a bad day, and have got in trouble again over one of the lacklustre design and are posting a venting thread, and instead getting some validation that this design is far from optimal, the nice forum people insists of trying to help and give advice, which in a normal thread would have a been much appreciated, but now they want acknowledge about their issue, and they do not want someone telling them how to solve the underlying problem... something like this:
It's Not About The Nail
And then we have the battle trench... PvP vs PvE... just like in most other games, that have both PvE and PvP options, here Elite it is a bit different than most other games, in how players have several ways of opting out of PvP even when they play in Open. And if we boil it down, it usually comes to a few things like this:
So this game design caters to many different players and their play style, and thus many different opinions. So whenever someone is going to want to change this diverse setup, by forcing their preferred way of playing onto other players, this of course is going to create a much more heated debate.