Not going to defend the choice to charge cash more than that little bit there.
Personally for me it's all down to price. It it's in the £2-£4 range for each nameplate style to name every ship forever then sure I'll probably buy a few styles. If its £8+ I will buy one and one only... Then I'd also partly agree with the OP.
I'm in the same boat. I'm okay with paying something small since the important functionality of identifying same class ships is technically free. Showing other people the name of your ship is vanity.
-
As for the argument presented by OP... I don't really agree that the "market penetration" tactic will actually work in this specific scenario.
The market is too small and stagnant compared to real life commodity/product markets. The amount of MTX purchases per day is relatively small for a company that can hit 10,000+ concurrent active players. (which is normal)
I've played various different MMOs with MTX (some B2P with MTX which is what Elite
angerous is and some P2P with MTX) (A good example is Guild Wars 2 for a B2P with MTX)
If you look at it by dividing the market demand population for these B2P with MTX games, then you realize that the potential money and customers Frontier gains from this tactic isn't really that much.
Micro transaction consumers for B2P games are usually divided into these types:
1. Buys micro transactions items at a whim and doesn't care: They will buy name tags no matter what. Std. Deviation is probably 3-4 name tag purchases, but it doesn't matter too much since they buy tons of micro transactions anyway and name tag purchases won't compare to the other micro transaction purchases. Frontier makes the majority of micro transaction profits from this group. This group is small but not negligible and certainly is not proportionate to the amount of revenue they generate for Frontier. Relatively unaffected by the tactic.
2. On the edge, buys one or two micro transactions items (maybe for their favorite ship): Will probably buy one or two name tags, they would prefer it to be a free feature but will probably buy one or two anyway. Std. Deviation is probably within 1-2 name tag purchases. This group won't spend as much as group one, but they will contribute a small slice of micro transaction profits. A large portion of the community falls within this group. This group will be somewhat affected the tactic but still will have a ceiling that will prevent them from reaching group 1. This ceiling is what ultimately foils the penetration tactic goal for this group.
3. Will probably only buy a name tag: They will probably only buy one name tag, but they strongly prefer if it was a free feature. Std. Deviation is probably within 1 name tag. This group is comparable to group 2 but larger than group 1. They will probably generate very little revenue. This group is also the main target of the market penetration tactic. This group will also be more affected by the tactic, but the amount of revenue generated by the tactic is incomparable to group 1 and will either rival or be slightly less than revenue from group 2.
4. Does not buy microtransactions: They want it as a free feature. This group won't really buy microtransactions, even if they were given the name tags for free. This is a very large portion of the population. From comparable buy to play games, this population is usually around half or more of the active population. This group is relatively unaffected by the market penetration tactic.
If the majority of the player population falls within groups 2 and 4 and the majority of MTX revenue is made in group 1, a tactic that mainly targets group 3 is not very effective and Frontier probably won't care to use it.
Anyway, this is how I see it after years of playing similar games and also seeing similar debates and analysis of problems very similar to this name tag problem. This is also not 100% refuted by results and statistics and is based on experience and comparing similar game models. Take it with a pinch of salt, I simply wanted to put what I was thinking.