The PC reboots when an asteroid explodes

[IndigoWyrd]

You sound salty that Team Red is kicking Team Blue's butt finally, especially in CPU processors (soon video cards too!, no more Nvidia dominance). Sure there's some issues here and there. But their research division is light years better than Intel or Nvidias right now and actually trying to innovate instead of just jaming in more cpu cores or cuda cores and jacking the price up.

On topic though, could be a driver issue or power supply issue or both. Check drivers again by using slightly older than latest and then if problem persists change your power supply (always use 80+ certified tho)

Not really. Intel still dominates the processor market, as AMD has nothing to compare where L2 cache is concerned, and their rate of failure and mean time between failures is considerably higher.

They have made strides in the GPU realm, which is how they’ve gotten such a foothold in the console market, though they’re still pretty far behind in the professional realm - they’ve no entry in the distributed GPU realm to compete with things like the Tesla, and the FireGL line is still out-performed by the Quattro line - and once again the rate of failure and mean time between failures is still markedly higher.

But we could go back and forth all day for the next 100 years - it’s like the old Ford vs. Chevy urinating contest - nobody will ever convince anybody which is “better”, and in the end everybody walks away with wet shoes.

What I can say, is in my personal experience, my Intel/nVidia builds have outlasted every one of my AMD builds, with the SOLE exception of one laptop (not a “build”, just an out-of-box laptop), where my Intel laptop died of a catastrophic fan failure. My AMD laptop lives on and refuses to die - though now at 6 years old is slower than my phone and the post office.

Professionally, I’ve replaced more failed AMD-based components than Intel (non-Celeron, don’t get me started on that junk) or nVidia.

As with all components, your mileage will vary.

 

[Crimson Kaim]

Might be possible that your PSU is insufficient for the new GPU? I had that once with my old 970 GTX while playing DayZ. Upgrading the PSU resolved the issue. Especially when blowing up roids that drain quite a good amount of resources it might be possible that your PSU can't supply your GPU with enough power. Also check your cables and ports, sometimes you wanna use two seperate slots to power the very same GPU (as I do) because the maximum power requiernment can't be delivered using only a single cable/slot from my PSU. Even if I had unlimited power, the cables and slots also represent a bottleneck for power supply.

 

[avow555]

I have this card in my second machine and to date not had any issues in any games.
I run Elite at ultra settings @ 1080p.
I would suggest your PSU may be inadequate. I use a 650w with that particular card.
I would certainly reseat the card as well.

 

[kilvenny]

Okay, my late father was heavily into electronics (radar). His advice was always to make sure your power supply is good quality and unstressed. Asteroid explosion is heavy on the gpu so its going to be drawing more power at that point. The card draw is sub 200W which should be okay on a 550W psu, but what you might have is that the rail(s) you are drawing power on is not able to draw enough power. I have seen that on low quality or aging psu's. It could be the card of course. Drivers are always a factor, but the fact that its when the gpu is stressed that the problem arises makes me think its power related. I don't put less than 750W in my builds these days. Have you tried any other gpu heavy games.

 

[IndigoWyrd]

It’s still better than having the asteroid reboot and the PC explode.

 

[GJ51]

Hillarious

25 responses to OP that hasn't provided any other feedback after posting

Brilliant analysis

 

[Morbad]

Hello,

I have this bug since I use the Sapphire Nitro+ AMD RADEON RX 580 graphics card.
No problems without it using the Intel graphics card.

To reproduce the bug:
1) Explode an asteroid using the Seismic Charge Launcher
2) That's all
Expected behavior:
The game should be still running.
Current behavior:
The PC reboots.

Reproduced 2/2 times (100%) since I use this new graphics card.

I already installed the latest BIOS for the motherboard (f25), the latest driver for the graphics card (19.9.1), and the latest updates from Windows Update.

Do you know if there is a workaround or a fix please?

Thank you.
Best regards.

Can you post your complete system specs? Have you done any stress testing of this system?

First thing that comes to mind may be a power issue as running on the integrated video would dramatically reduce peak power consumption of the system.

AMD : Another Malfunctioning Device

There’s a reason they are 60%+ cheaper than Intel....

It does sound like a hardware issue, but your overt and irrational bias isn't going to help anyone.

 

[IndigoWyrd]

Can you post your complete system specs? Have you done any stress testing of this system?

First thing that comes to mind may be a power issue as running on the integrated video would dramatically reduce peak power consumption of the system.



It does sound like a hardware issue, but your overt and irrational bias isn't going to help anyone.

Overt, I’ll give you. Irrational though, I staunchly oppose. My bias is based on both personal and professional experience.

 

[Morbad]

My bias is based on both personal and professional experience.

As is my lack of bias.

 

[IndigoWyrd]

As is my lack of bias.

I’ll at least respect that.

 

[avow555]

Not really. Intel still dominates the processor market, as AMD has nothing to compare where L2 cache is concerned, and their rate of failure and mean time between failures is considerably higher.

They have made strides in the GPU realm, which is how they’ve gotten such a foothold in the console market, though they’re still pretty far behind in the professional realm - they’ve no entry in the distributed GPU realm to compete with things like the Tesla, and the FireGL line is still out-performed by the Quattro line - and once again the rate of failure and mean time between failures is still markedly higher.

But we could go back and forth all day for the next 100 years - it’s like the old Ford vs. Chevy urinating contest - nobody will ever convince anybody which is “better”, and in the end everybody walks away with wet shoes.

What I can say, is in my personal experience, my Intel/nVidia builds have outlasted every one of my AMD builds, with the SOLE exception of one laptop (not a “build”, just an out-of-box laptop), where my Intel laptop died of a catastrophic fan failure. My AMD laptop lives on and refuses to die - though now at 6 years old is slower than my phone and the post office.

Professionally, I’ve replaced more failed AMD-based components than Intel (non-Celeron, don’t get me started on that junk) or nVidia.

As with all components, your mileage will vary.

AMD are totally outselling Intel and have been doing so for some time in the CPU market.
L2 cache is not the whole story and your failure rate statement is fantasy.
AMD are good for everyone as they are bringing prices down .
Intel have been toxic to the industry for way too long, combine that with Nvidia and their cards selling for 4 figures I think a lot of people are seeing the light.

 

[Phazon Xenomorph]

Not really. Intel still dominates the processor market, as AMD has nothing to compare where L2 cache is concerned, and their rate of failure and mean time between failures is considerably higher.

They have made strides in the GPU realm, which is how they’ve gotten such a foothold in the console market, though they’re still pretty far behind in the professional realm - they’ve no entry in the distributed GPU realm to compete with things like the Tesla, and the FireGL line is still out-performed by the Quattro line - and once again the rate of failure and mean time between failures is still markedly higher.

But we could go back and forth all day for the next 100 years - it’s like the old Ford vs. Chevy urinating contest - nobody will ever convince anybody which is “better”, and in the end everybody walks away with wet shoes.

What I can say, is in my personal experience, my Intel/nVidia builds have outlasted every one of my AMD builds, with the SOLE exception of one laptop (not a “build”, just an out-of-box laptop), where my Intel laptop died of a catastrophic fan failure. My AMD laptop lives on and refuses to die - though now at 6 years old is slower than my phone and the post office.

Professionally, I’ve replaced more failed AMD-based components than Intel (non-Celeron, don’t get me started on that junk) or nVidia.

As with all components, your mileage will vary.

Sounds like you were dealing with OLD AMD, New Ryzen series AMD continues to deliver time after time to the point Intel is actually in trouble, Intel is STILL stuck at 14nm but AMD is at 10 and 7. Ryzen third gens especially are putting a dent into Intel, already there's whispers that when fourth gen Ryzen happens, it'll completely crush Intel if they haven't moved into 10nm mainstream processors.

 

[Phazon Xenomorph]

AMD are totally outselling Intel and have been doing so for some time in the CPU market.
L2 cache is not the whole story and your failure rate statement is fantasy.
AMD are good for everyone as they are bringing prices down .
Intel have been toxic to the industry for way too long, combine that with Nvidia and their cards selling for 4 figures I think a lot of people are seeing the light.

Thing is, I LIKE Nvidia. Drama with both companies aside I like the ease of updating or reverting drivers with Nvidia. Sure you get a bad driver once in a while but that's just how things are. But NVIDIA , like Intel, have gotten too complacent and price gouging. A damn 2080 Super is gonna cost like 800 dollars, its not a mining card, it's a GAMING card, yet who wants to drop nearly a grand alone for just the video card of their build? 4-500 dollars I can respect but 800 is just absurd.

Also Intel has some MAJOR backdoor vulnerabilities that have become major public knowledge and at least right now AMD has no such (I'm sure they exist, everything has a backdoor in somehow), but Intel's are REALLY bad.

 

[Morbad]

Sounds like you were dealing with OLD AMD

I don't have any much personal experience with AMD parts from before the Socket 7 days, but in the last 25 years I've rarely encountered any fundamental reliability issues with them. Performance wise, it's true that they had very few competitive CPU parts from the dawn of Intel's Core era until their own Zen.

Never noticed any real reliability or quality differential between ATI/AMD and NVIDIA in the GPU scene either.

New Ryzen series AMD continues to deliver time after time to the point Intel is actually in trouble, Intel is STILL stuck at 14nm but AMD is at 10 and 7. Ryzen third gens especially are putting a dent into Intel, already there's whispers that when fourth gen Ryzen happens, it'll completely crush Intel if they haven't moved into 10nm mainstream processors.

Intel's 10nm process is finally in volume production, but it remains to be seen if they can scale the process to clocks speeds that will be competitive in non-portable applications, or if their 7nm parts will be on time.

Also Intel has some MAJOR backdoor vulnerabilities that have become major public knowledge and at least right now AMD has no such (I'm sure they exist, everything has a backdoor in somehow), but Intel's are REALLY bad.

The vulnerabilities you seem to be referring to aren't backdoors. Intel's ATM//ME had a backdoor that was closed with firmware a while back, but the current security vulnerabilities of note mostly have to do with exploiting various aspects of speculative execution. AMD parts are vulnerable to some of these exploits, but most of the ones beyond Spectre focus on Intel.

https://www.amd.com/en/corporate/product-security

 

[Phazon Xenomorph]

I don't have any much personal experience with AMD parts from before the Socket 7 days, but in the last 25 years I've rarely encountered any fundamental reliability issues with them. Performance wise, it's true that they had very few competitive CPU parts from the dawn of Intel's Core era until their own Zen.

Never noticed any real reliability or quality differential between ATI/AMD and NVIDIA in the GPU scene either.



Intel's 10nm process is finally in volume production, but it remains to be seen if they can scale the process to clocks speeds that will be competitive in non-portable applications, or if their 7nm parts will be on time.



The vulnerabilities you seem to be referring to aren't backdoors. Intel's ATM//ME had a backdoor that was closed with firmware a while back, but the current security vulnerabilities of note mostly have to do with exploiting various aspects of speculative execution. AMD parts are vulnerable to some of these exploits, but most of the ones beyond Spectre focus on Intel.

https://www.amd.com/en/corporate/product-security

Intels only 10nm is a laptop chip if I remember correctly. They have yet to even showcase or tease a 10nm Desktop processor

 

[YuGiOhJCJ]

Do you have the speakers right next to the PC case?
Sound of the explosion shakes the PC case and causes the poorly fitted video card to move within the PCI_E slot.

(out of the box thinking)

I am using a headset, I have no speakers.

Try reinstalling drivers. I would also recommend reinstalling Elite, clearing cache etc.

Nice suggestions, I will try.

Can your power supply handle the card?

S

In theory, yes, because the card requires a 500 W PSU and my PSU provides exactly 500 W.

https://www.sapphiretech.com/en/consumer/nitro-rx-580-8g-g5#Specification

However, my PSU is an unknown cheap brand so I think that I should try a better PSU with more power and well-known brand.

Can you post your complete system specs? Have you done any stress testing of this system?

First thing that comes to mind may be a power issue as running on the integrated video would dramatically reduce peak power consumption of the system.



It does sound like a hardware issue, but your overt and irrational bias isn't going to help anyone.

Here are more detailed specs:

• OS: Windows 8.1 64-bit
• Processor: Intel Celeron CPU G3920 @ 2.90 GHz
• Motherboard: Gigabyte GA-H110M-S2H
• Graphics card: Sapphire Nitro+ AMD RADEON RX 580 8G GDDR5
• PSU: TooQ TQEP-500SSE-O 500 W

So, I will try to uninstall/reinstall graphics drivers and uninstall/reinstall/clear cache of Elite Dangerous.
I will also buy a better PSU.
Then I will tell you if it works or not.

 

[GJ51]

Get something good - like a Seasonic or Corsair 650W

 

[Backelaer]

Yep, almost sure it's psu. Had the same with my gpu when it was new. Technically the psu was just sufficient, but my system would often shut down.
New and bigger psu and never had a problem since.

 

[Ashnak]

You also might try undervolting your GPU. I have a similar borderline case - at full voltage, my system won't run stable. But undervolting my GPU lets it run stable - as long as you can ignore the sound from at least one of the fans (too lazy to find out which one - I'll notice it when it won't work any more...) running at full throttle and then some.

 

[Rick6549]

I am using a headset, I have no speakers.


Nice suggestions, I will try.


In theory, yes, because the card requires a 500 W PSU and my PSU provides exactly 500 W.

https://www.sapphiretech.com/en/consumer/nitro-rx-580-8g-g5#Specification

However, my PSU is an unknown cheap brand so I think that I should try a better PSU with more power and well-known brand.


Here are more detailed specs:

• OS: Windows 8.1 64-bit
• Processor: Intel Celeron CPU G3920 @ 2.90 GHz
• Motherboard: Gigabyte GA-H110M-S2H
• Graphics card: Sapphire Nitro+ AMD RADEON RX 580 8G GDDR5
• PSU: TooQ TQEP-500SSE-O 500 W

So, I will try to uninstall/reinstall graphics drivers and uninstall/reinstall/clear cache of Elite Dangerous.
I will also buy a better PSU.
Then I will tell you if it works or not.

Oohh yeah definitely get a better psu

Heres a nice one. Should be plenty, pretty cheap, good quality.

EVGA 600 BR, 80+ BRONZE 600W, 3 Year Warranty, Power Supply 100-BR-0600-K1

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