They don't take the work we invest in this game serious...

[GJ51]

I'm a bit sympathetic on this one.

I find many screens that you commonly use for routine actions can become repetitive and you tend to auto-click without carefully reading, and then you do something just slightly differently and you auto-click and the button you hit that's in the same spot as what you'd hit in a routine transaction ends up losing a ship or a module.

I would like a more deliberate input requirement when you are about to lose something permanently.

Asking the player to type "YES" seems appropriate.

Old people are creatures of habit...

 

[Sylveria]

How many warnings would you expect?

I mean it really isn't going to matter how many warnings or obstacles the game puts up, there is always going to be someone that can't be bothered to read whats directly in front of their face & then they will come here & complain that it's not their fault that they did it...

Can the Devs fix human error on the part of their players? As human beings we seem to find all manner of ways to up literally anything & blame someone else for it.

I'd also have more sympathy for the OP if they had at least attempted to take responsibility and not added preemptive snide comments like "(And please would the godlike creatures that never made an error in the game hold back from commenting? You're not human anyway and as such have no right to comment. Thanks!)" and so on.

The title alone implies that FD is at fault for "not taking the work we invest in the game serious" etc. That alone tells you it's more a troll thread rather than an attempt at garnering sympathy for lost items in game.

 

[Chris Simon]

Accidentally selling a ship is easier than some think and the key word is accidentally. I did it myself with a pre engineer conda. I know a couple guys who derped on fully engineered ships.
Basic point is accidents happen. Other modules have a buy back option. Ships should too. That simple feature would solve the whole issue. I don't think it's too much to ask, easy to implement I would think, saves fdev negative customer service interaction...seems like a win win

Every time I see someone saying that this and that feature is "easy to implement" and blah blah, I have to chuckle.
You have no idea if it is a simple feature. And even if it were, a "simple feature" doesn't equal "simple to implement feature"
In other words, coming up with a new system of selling and storing ships just in case you decided you want it back could well be not worth the trouble.

 

[Judz]

Twitchy finger (do you find yourself wanted a lot) combined with a quirky mouse button = fail.

Perhaps you should have asked Santa for a new mouse.

Happy Christmas.

 

[Chris Simon]

Every time I see someone saying that this and that feature is "easy to implement" and blah blah, I have to chuckle.
You have no idea if it is a simple feature. And even if it were, a "simple feature" doesn't equal "simple to implement feature"
In other words, coming up with a new system of selling and storing ships just in case you decided you want it back could well be not worth the trouble.

And like in many cases, it's easier to prevent problems (i.e. a confirm transaction prompt) than to solve them (ship buy-back), so devs are going with the first one.

It seems that the term "trigger discipline" could as well apply here, just as it does out in the RES, when people are complaining about friendly fire being too unfair.

 

[AbsinthSvK]

How many warnings would you expect?

I mean it really isn't going to matter how many warnings or obstacles the game puts up, there is always going to be someone that can't be bothered to read whats directly in front of their face & then they will come here & complain that it's not their fault that they did it...

Can the Devs fix human error on the part of their players? As human beings we seem to find all manner of ways to up literally anything & blame someone else for it.

It is not about how many. Its about how to prevent that. Yes devs can fix human error. Most elegant solution is selling button placement, "touch protection". Or on ships/account password/nickname protection.

This is not how to place sell buttons, too close to most usable button.

And how you guys know how many people actually miss click that? I bet dozens. Not everybody come here and complain about that. Or how many people stop playing because of that?

 

[Cerulius]

Every time I see someone saying that this and that feature is "easy to implement" and blah blah, I have to chuckle.
You have no idea if it is a simple feature. And even if it were, a "simple feature" doesn't equal "simple to implement feature"
In other words, coming up with a new system of selling and storing ships just in case you decided you want it back could well be not worth the trouble.

Just another salt miner with no interest in solutions lol. S'ok, it's pretty typical these days. Do yoo booboo

 

[Bunkerkind Anni]

and i dropped in because i thought it was another BGS related topic.

ED is known for the very grand placement and one-click-confirmation for deleting/resetting thing,
like the "reset account" option next to your control options
like the "jettison all cargo" keybind next to the "open cargo hatch" keybind
or the very well placed "self destruct" next to "reboot"

the have invested more in customer support then UI design
-> and that support is well placed behind login data with captcha protection

 

[AbsinthSvK]

like the "reset account" option next to your control options
like the "jettison all cargo" keybind next to the "open cargo hatch" keybind
or the very well placed "self destruct" next to "reboot"

Lol , i completely miss that bad placements. I use key-binds for them but selling is worst! [yesnod]

 

[CMDR Mayhem]

Some people just cant do the simplest of tasks. And even then, when they get that wrong... they blame everything/one else.

 

[Chris Simon]

Just another salt miner with no interest in solutions lol. S'ok, it's pretty typical these days. Do yoo booboo

I am interested in solution of problems that need solutions.
Making a mistake despite all the measures put in by the devs to prevent it and blaming it on the devs anyway isn't a problem that needs solving.

 

[AbsinthSvK]

Some people just cant do the simplest of tasks. And even then, when they get that wrong... they blame everything/one else.

How good it would be for you have naked electric wires in your house? Its cool right? Its simple: just dont touch or you are dead.

Or. When you unlocking mobile phone you will have two choices, factory reset or unlock. Its simple task right?

That is how i see sell button in elite.

 

[Alex Brentnall]

Just another salt miner with no interest in solutions lol. S'ok, it's pretty typical these days. Do yoo booboo

Um maybe you should read the thread. We are still trying to work out if there is indeed a problem. If there is no problem there need not be a solution, so far the jury stands at something like 90:10 in favor of it being user error.

Also check out whom you are addressing, Chris Simon is perhaps the furthest person from a salt miner, he spends most of his time in the new-comers area helping answer questions and generally being a great human being.

How good it would be for you have naked electric wires in your house? Its cool right? Its simple: just dont touch or you are dead.

Reductio Ad Absurdum. Death in a video game is nothing to do with real life electrical safety. I can do the same by saying: Paper could give you a papercut. The government needs to make a law so that every single piece of paper, card, cardboard or other sharp edge in the world needs sticky tape applying over it so it's smooth and can't give you a papercut.

Over-regulation is just as much of an issue as under-regulation. I'll stand by what I said before, It could be moved so that selling the ship is not in the same menu as swapping ship. However, the way people in this thread are arguing makes me want to disagree with them just for breaking David Cottrells rules of leadership.

 

[Red Anders]

Just another salt miner with no interest in solutions lol. S'ok, it's pretty typical these days. Do yoo booboo

Do you find it makes life much easier for you if you just apply childish labels to people who suggest that taking personal responsibility for your actions isn't actually that onerous? I might give it a try.

How good it would be for you have naked electric wires in your house? Its cool right? Its simple: just dont touch or you are dead.

Dear God. I'm done with this rubbish before I get a ban.

 

[CMDR Mayhem]

How good it would be for you have naked electric wires in your house? Its cool right? Its simple: just dont touch or you are dead.

It is one button, one click. A chimp can pass this test. You make a mistake, you take the responsibility. Your example is silly. If your dumb enough to live in a house with wires exposed(your choice), then you take the responsibility of it electricuting you.

 

[AbsinthSvK]

It is one button, one click. A chimp can pass this test. You make a mistake, you take the responsibility. Your example is silly. If your dumb enough to live in a house with wires exposed(your choice), then you take the responsibility of it electricuting you.

You would live in house with exposed wires when someone like me has not pointed it out. Its even normal job for that.
No, my example is not silly, its correct and you don't see it.

 

[CMDR Mayhem]

*insert facepalm meme*

 

[Cerulius]

Hey I was just brushing off a smartassed comment after trying to contribute a solution. Seems like anytime someone puts an idea out there, the thread turns into the Jerry Springer show.

It's cool if my input isn't wecome tho. Initially I thought to inject some compassion for those who aren't perfect all the time and actually make a random mistake. Blaming fdev wasnt my angle. Instead, i figured i would help point out that it does seem to be an issue since quite a few folks have made this unfortunate mistake.

Those who want to berate others over their error simply aren't helping. Surely some common ground there.

 

[GJ51]

After a bottle of Ruinart Blanc de Blanc

it just doesn't matter...

 

[Funny]

I sometimes randomly do stupid things as well. It always bothered me therefore that the sell ship prompt appeared every time I wanted to do the opposite of selling my ship.
I feel like frontier should put in a 5 second timer before you can sell your ship, at the very least. Perhaps they should also add a dedicated asset management tab where the only thing you can do is sell your ships. I don’t know how others feel about this, but to me putting the sell ship button right under the button that gives you your ship, i.e. the complete opposite of selling, seems like a bit bad ui design.