They wont.. The PC users have suffered thrust masters QC pot issues for longer than consoles have...Very sorry to hear that
I do know how is it possible that Thrustmaster doesn't address the issue after all the user complaints (both Xbox and PS4) over the years. It would just require to use a better potentiometer... 2€ for 4 proper potentiometers.
It would be nice if Frontier could put to the Thrustmaster attention this issue and give a better tool for console users (also because there are any other Hotas for consoles) and maybe have in exchange their hotas sponsored directly in the Frontier store/forum. So all will be happy.
The T16000M is just as broken on the yaw...