I agree in the letter, but not in spirit. There’s also this aspect of compartmentalisation. The place is too big. The layer of people is too thin. Galaxy - unbound by rules. Mostly. The solo paradise is materialised at the expense of those wishing to have a galaxy with big number of interactions. For these interactions inspire new narratives. I’d venture a guess that number of people wishing more interactions with real people (not just combat) is vastly larger than the number of hermits, if real life is any measure. We buy a multiplayer video game to have these interactions in an interesting setting.
Placing people in safe bubbles in an MP game hurts that game as there are now far less problems to be solved, far less narratives to create, far less development needed to accomodate for that. (The latter is advantageous, saves money) Less tension, less opportunity for discovery. On paper, “let everyone have their way” is fine. In practice: a naive approach.