Unable to Launch Game, "Update Required" Error and "Please Purchase" Error

Hi,

Hoping to get some help, if possible, with the issue I've been facing trying to play ED. I've searched all over but all the threads I see are 2-3 years old. Which makes me wonder why this issue still exists? I bought the game about 7 years ago and recently tried playing it again. I will try to explain.

I own the game on steam. When I launch, the following window pops up. The game is fully updated on Steam. I've tried re-installing and verifying the files. No success.
update_required_error.PNG


I read on other forums about launching the game with "EDLaunch.exe" in the directory. I get prompted to log in but am face with the following issue.
please_purchase_error.PNG


I have a Frontier account and have linked my Steam account to it. Still, none of the above work. I figured I'd have to redeem my CD key, but when I try that using the Frontier website as well as the page they state you can use if the game had been purchased years ago. I get the following errors each time:
access_key_not_working_2.PNG
access_key_not_working_1.PNG


Feels crazy that there are people who own this game who are fully unable to play it. Based on forums here and on steam there are a ton. Is there any way around this issue? Any help is appreciated!
 
Back
Top Bottom