Patch Notes Update Update 1.1.02 Incoming - 4pm GMT

[Aigaion]

See Michael's answer above.

Yeah well I did not get refund

 

[Solcorvus]

Whilst it is true if you leave a station without enough to rebuy you should expect some hardships if you die. If there is a bug that kills you then to get nothing back is very harsh if people who pay insurance get money back.
Why should they get any money back either? Or people who who took large repair costs?
It should be all or nobody. I really dont see the logic otherwise.
If a bug kills you - fine, refund the losses, but do it for everybody or nobody.

 

[Cmdr Eagleboy]

Yeah well I did not get refund

He said refund about hull, not cargo. Cargo is still undecided (as far as I understand what Michael said).

 

[Mobius]

See Michael's answer above.

insurance claim was nothing compared to the credits lost in cargo, that was like 3 hours grinding.

 

[Michael Brookes]

Any sort of refund for somebody who died to the collision bug and couldn't afford the insurance? Lost a T9 heavy and I had to go sidewinder - boom 90mil credits gone.
Not getting anyback is a bit harsh....

We don't have an automatic way to refund that case, you'll need to stick a support ticket in.

Michael

 

[TheSpaceTexan]

We don't have an automatic way to refund that case, you'll need to stick a support ticket in.

Michael

In regards for the regular "blowing up from scraping a ship randomly", should we also send in a ticket? What if we already sent in a ticket regarding the matter?

 

[sebinator]

You must take care of everything and be prepared even if we are talking about bugs. I know it's frustrating and not "right", but a lot of hardcore games with some kind of "ironman" or that heavily punish death suffers from external factors like errors, bugs, stutters, lag etc.

You are kinding right ?
So its my fault i died ..i should anticipate a bug such dying because of the "air"..
I just said i died just like that..
No shoot
No inpact..
No nada ...
Maybe cardiac arrest.. O-o...
So no .. Im not here to anticipate death by bug..
Im here to play and anticipate death by something that CAN kill me based on thr game rules ! PERIOD ..
i will not let that one go .

 

[Michael Brookes]

are pilots not getting refunded credits for lost cargo due to the 1.1 issue, I lost a Asp and 2 million in slaves?

Not at the moment - we'll take a look at that tomorrow to see if we can do it.

Michael

 

[Michael Brookes]

In regards for the regular "blowing up from scraping a ship randomly", should we also send in a ticket? What if we already sent in a ticket regarding the matter?

If it's fixed for you then close your ticket.

Michael

 

[Titan1978]

Trading seems tae be wonked.. I keep getting "could not connect to the server" when I try to outfit a new item!!

 

[Cmd Riddy]

Are the insurance refunds comming with this patch or later Michael ? Looking forward for it ! Good job tho !

Can someone explain what insurance refunds will entail ?

 

[TheSpaceTexan]

If it's fixed for you then close your ticket.

Michael

My ship lies like my wallet in game, penniless for now. :V

 

[PanzerKadaver]

When can we except to be able to sell assets in insurance screen ?

My federal dropship still waiting :'(

 

[marx]

So, there is still no fix to Universal Cartographics crash?

Correct. From my experience, it's still crashing the same as before.

 

[sebinator]

When the tickets will be treated ?..
I wish to stop being frustrated about losing 38 millions of assets because of dying because i may touch a fly ..
In want my ship or credits back..

 

[Silent_Star]

Ok it still isn't fixed, i'm off to do something else

 

[Comrade Napoleon]

FD thanks for fixes

Cheers Cmdr's

 

[Cmd Riddy]

Hopefully the insurance thing being fixed is something to do with the fact, i had just bought an asp, then all my controls stopped responding in a station causing me to fly into a wall and blowup, then I couldnt afford the rebuy

 

[korc]

Any ETA on universal cartographics CTD bug? Just want to know if there is a chance that I could play tonight, if not that I'm forced to go out socialize

 

[TheSpaceTexan]

I suppose patience is a virtue as of now.