Where is our unsold data stored ?

[dognosh]

I ask because more and more we see threads in the main forum where someone in the middle of nowhere logs in and finds their ship has been destroyed. Whatever the mechanics of this( asteroids, orbit lines or celestial bodies encroaching on our "parking space" , or just pure software bug) FD is sympathetic enough to return our loadout and location, but they say they cannot recover our data.

As an explorer I don't care much about losing the odd credit here or there, the only thing I care about is my scanned data ! Thus the question this begs is : where is our unsold data kept ? It would not make sense for it to be stored on our PCs, as that will encourage cheating by the very few who make it their mission to gain an unfair advantage.

So if it is stored in the cloud, why can't we get it back ? does the software in ED immediately delete all stored unsold data as soon as we perish ? isn't that a bit too "final" ?

No one in ED ,in all the other professions put together, has more to lose than us when our ship goes boom, we need a solution and I know FD will deliver.

thanks

 

[Murishani]

If you lose combat bonds and bounty vouchers when this happens, I can understand losing exploration data too.
However I agree with your statement that honestly explorers risk more than any other profession when it comes to making money, it's all or nothing with us, theres no "small loss" if we lose, we lose big.

 

[Dommarraa]

It really should be on the Black Box left at the scene of the accident and be available to be looted by other explorers. I can appreciate that they might want to limit the number of BBs in any given location to keep the server load low, but something should be doable.

 

[Aegis I]

The black box idea is a great idea really. It doesn't spoil immersion, is pretty realistic, and it gives explorers light at the end of the tunnel should calamity falls. Server load issue can be mitigated by having the black box gradually erode over certain period if not found.

Only note about this is that if retrieving of the black box means scooping it into the cargo, then it may be inconsistent with how current data is not stored in any cargo to date.

Edit:

It really should be on the Black Box left at the scene of the accident and be available to be looted by other explorers.

On another thought, having retrievable black box containing data may also drive certain people to killing fellow explorers to get their hard earned data.

 

[dognosh]

guys, you are missing the point of my thread !

These destructions (deep space logging in, to find your ship destroyed) are pretty much always reversed by FD, but they can not retrieve your data. This has to be fixed because FD decided you did no wrong when they give you back your ship, and when they do they can't give your data back, as it is not there.

It really should be on the Black Box left at the scene of the accident and be available to be looted by other explorers. I can appreciate that they might want to limit the number of BBs in any given location to keep the server load low, but something should be doable.

On the point of black boxes and other ideas after a legitimate loss of a ship, it does sound good. I would suggest a limited lifespan for these "black boxes" like our current cargo containers

 

[Aegis I]

guys, you are missing the point of my thread !

These destructions (deep space logging in, to find your ship destroyed) are pretty much always reversed by FD, but they can not retrieve your data. This has to be fixed because FD decided you did no wrong when they give you back your ship, and when they do they can't give your data back, as it is not there.

I got sidetracked. You raised a valid point there.

Honestly, I am inclined to believe that the data is stored somewhere in the PC, hence FD's inability to restore that data, similar to combat bonds.

My reasoning is this, when you sell your data at a station, it takes a while to process the transaction, and I noticed data packets going in/out with more outbound data. It could be that it is trying to sync the data in the PC with the status of the data on cloud.

Then again, this is at best a guess. Like you said, if the data is stored in the cloud in the first place, there shouldn't be any reason why FD couldn't restore the data along with the ship.

 

[Dommarraa]

In that case:
It IS stored on the server, try logging on via another PC, your data will be there. There is currently no reason to keep it once you are dead so it is deleted. If you lose your data, just live with it. I died in unexplained circumstances just 1 jump from Sag A* and lost the lot, FD did absolutely NOTHING about it, but I moved on.

 

[dognosh]

In that case:
It IS stored on the server, try logging on via another PC, your data will be there. There is currently no reason to keep it once you are dead so it is deleted. If you lose your data, just live with it. I died in unexplained circumstances just 1 jump from Sag A* and lost the lot, FD did absolutely NOTHING about it, but I moved on.

+1 REP to you, sorry for your loss
But it doesn't mean we sit silent and not try to change it, I am not advocating a revolution, just a debate

 

[Dommarraa]

There would be a need for not inconsiderable resources. As an incredibly rare support issue, there is insufficient value to warrant such a change. As an improvement to the Game Experience with BBs or similar, you might have an argument.

- - - Updated - - -

Being vocal should have no bearing on the matter. Real Cost/Real Benefit should be the overriding priority.

 

[mono]

Very strange that no records are kept of what you've scanned. How does UC know what you're submitting if there's essentially nothing there? I suspect smoke and mirrors from the devs on this.

 

[Dommarraa]

It is stored against your CMDR until you cash it in or die. When you die, where should it be stored ? If you die multiple times, how many sets of data should be kept on the off chance that someone raises a ticket ?

 

[Iain M Norman]

Support say they can't recover lost exploration data, so I'd presume those rows are being deleted from the DB table when you die.

Wouldn't take much to flag them as lost instead with a timestamp when they were lost.

That would mean support could then restore them.

Frontier don't need telling this of course, grandmothers, eggs and all that.

It's probably already on the big old list.

Would be nice to know if it is though.

 

[dognosh]

It is stored against your CMDR until you cash it in or die. When you die, where should it be stored ? If you die multiple times, how many sets of data should be kept on the off chance that someone raises a ticket ?

Records kept until you next log in +7 days , to see you have been destroyed and given a chance to raise a ticket, just a thought. This means no more than 2 sets of exploration data ever, and the 2nd set would be practically empty as you have just been destroyed. You get on with your exploration and if FD deem you deserve your data back, they integrate it in to your new data, deleting duplicates.

As you know yourself, we're talking dozens or 100s of hours lost otherwise !!!

Support say they can't recover lost exploration data, so I'd presume those rows are being deleted from the DB table when you die.

Wouldn't take much to flag them as lost instead with a timestamp when they were lost.

That would mean support could then restore them.

Frontier don't need telling this of course, grandmothers, eggs and all that.

It's probably already on the big old list.

Would be nice to know if it is though.

this !!!

 

[mono]

Guess I'm just used to different databases where things can be retrieved for a pre-set number of days.

It is stored against your CMDR until you cash it in or die. When you die, where should it be stored ? If you die multiple times, how many sets of data should be kept on the off chance that someone raises a ticket ?