They can't really win with some people.Don't get me wrong they went above and beyond in the transfer portal and as I have said it is ( not sure if it's still a thing ?) a smooth and easy transition . But it wasn't something they themselves initially thought of ?
Fdev were initially happy just to say "our bad" we made a mistake and can't get it to work on last gen and leave it at that, but whether it was due to online pressure ? Or legal issues? or they had just forgotten to mention it when the announcement was made? Eventually they came up with the full profile ( apart from FC) transfer ( which even I did it on the very first week ). But for me it was an afterthought or maybe a little firefighting as their rep took a big hit around that time?